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  • 1.  Apple Wallet Date Customization

    Posted 02-20-2024 09:04

    I would like to change the date displayed in the Apple and Google Wallet (to either the selected session or admission item name), but it seems impossible. If that doesn't work, how can I make the date disappear? 
    I've seen Cvent doing that for the #Cventconnect, so there seems to be a way. I just can't figure out how. 
    Can anyone help? 


    Jette Bourne
    Event- und Brandmanager
    Atruvia AG, Germany/Canada

  • 2.  RE: Apple Wallet Date Customization

    Posted 02-21-2024 11:54

    Hi Jette,

    Currently, there is not the option to remove the start date and the only customization options available for the Apple and Google wallet are to add a custom logo, strip image, and background color.I would recommend submitting this as feedback for a future product enhancement request within Participate > Product Ideas.

    As an alternative to the Wallet option, you could explore using the plain QR code instead of the passes. You can add the QR widget to emails (ex: confirmation emails, know before you go emails, etc.) and also have it display in the event app if you are using Attendee Hub. How do I create a ticket for my registrants?, Using QR Codes

    Julia Plymack
    Senior Client Success Manager