Thanks for joining Q4 Product News Live: Event & Exchange Product Updates-and for all your thoughtful questions. Below, you'll find the questions asked during the webinar, along with our answers, for easy reference.
-
Will the concept of Media Library Subfolders apply to the Document Library under Admin?
-
Do you plan to add Custom Sections for registration or emails?
-
For group registration, would admins be able to log back in post-registration to add additional group members?
-
How will Snapshots work for in-person events w/o livestreaming? How is the audio streaming/captured for real-time transcription?
-
On the laptop that you use for the PowerPoint, you will log into the Attendee Hub Live Display in your browser. Once you select your session, you will be able to record the screen and the audio and test the connection. You will also want to ensure that you have a line out from the soundboard connected to the laptop.
-
Is the transcript in Snapshot only for virtual sessions, or does it work for in-person sessions?
-
Is there an added cost for Snapshot?
-
Will the Session Snapshot work during recording viewing, as well, or only when viewing livestreams?
-
Would you please confirm if the Session AI Snapshots are delivered in the manner of how the "event speaks" or "how the organization speaks"? Looking to understand how and who can claim the accuracy or inaccuracy of the session's information captured?
-
We also offer functionality that allows you to manage a custom dictionary. If you have a lot of proper nouns, acronyms, or industry-specific terms that AI is unlikely to transcribe accurately, this feature will help with that.
-
Does Predictive Insights use cross-event reporting, or is it only at the individual event level?
-
Does the Session Snapshot work both with the mobile app as well as the website?
-
For group registrations, does this mean someone can register a group, submit payment, and then later return to the registration to add another group member and submit an additional payment?"
-
The last month's LinkedIn feature is great. We are interested in seeing how it behaves. The LinkedIn promotional landscape is pretty wacky right now, so we would be interested in seeing how they cut through a lot of the white noise. Can you address this here?
-
We'll sync over invitees who have not yet registered, as well as those based on additional criteria you have defined in Audience Segments, so the messaging on LinkedIn will be targeted to meet your needs.
-
Is the custom sections feature also available for the attendee hub?
-
When can we park Insights Reports / Dashboards in the Access Portal?
-
The categories under the audience segment don't include all the options available under attendee filters (e.g., Amount due). Are there plans to increase the number of subcategories?
-
Can Group Registration be used in the Exhibitor Module?
-
We do support booth staff registration from the exhibitor module. and I believe we also support guests and group reg. That said, we are also evaluating how we might support more advanced capabilities, such as booth purchase and more complex team management.
-
Are you going to make it easier for attendees to self check-in to sessions?
-
Could you elaborate on the conceptual shift from event apps to event assistants? We are not referring to a new product per se, but rather a different approach to using the Attendee Hub.
-
Problems setting this up: event diagramming/table purchases for up to 10 people, where one person is paying for the table but needs to provide information for the other 9 people. What is the most efficient way to NOT click the "Add Guest" button 10 times?
-
On the Event Reg side, the attendee can select the number of guests they are bringing from the dropdown. On the CED side, we're currently working on an easier way to add additional guests. You'll be able to set a number of additional guests in the create attendee modal, which will automatically create additional guests
-
Is there an opt-in/opt-out for attendees with Snapshot/transcripts? They grant access to their device's microphone and acknowledge that Cvent is using their device.
-
Will there be a link to this recording?
-
After the webinar is over, you can access the recording any time by logging into Cvent Webinar (the webinar platform you're in now), and you'll see the Watch Recording button. You'll also receive a link to the recording in a follow-up email. Q4 Product News Live: Event & Exchange Product Updates
-
Can Snapshots/Transcripts be turned off in event setup - if we don't want that feature active for a specific live event?
-
Is there a fee to use the Budget feature in Cvent?
-
Is there an enhancement on the roadmap to allow Planners without a Passkey license the ability to add more than one hotel in an event to utilize the two-way integration, so we can report on the hotel reservations from the event?
-
There are 2 ways to support multi-hotel Passkey events with Event Registration: 1) If the hotels share ownership, Passkey can set up a multi-hotel org with an above-property account, letting Event Management integrate with multiple hotels - no planner license needed. 2) The planner can get their own Passkey license, enabling events across unlimited hotels.
-
Could beta participation be aligned with account leads during renewals or strategic planning? Two weeks' notice is often too short for internal prep-collaborative planning would ensure meaningful engagement and smoother adoption. 3-5 year plans?
-
Great feedback. Some of our beta programs are larger in scale and longer-running than others, but either way, we can work on providing more lead time for upcoming beta programs. Also note that we now flag all roadmap items in Product News with a beta flag if they are planning to run a Beta.
-
Will you be integrating AI check-in features, such as facial recognition, to automate the check-in process at the registration desk area with OnArrival?
-
Wouldn't contact exchange cannibalize lead capture service?
-
What is the purpose of the PDF badge printing? Is it a workaround or small-batch printing instead of using badge printers like Zebra?
-
Will the AI Report builder be available for Cross-Event Reports, or is it only for Event Reports at this time?
-
How is Group Registration different than using Administrator Registration?
-
Group Registration includes the person who is registering themselves, along with the group members. Admin registration is typically handled by a person who is not planning to attend the event, such as an executive assistant.
-
When hosting a CPE-eligible webinar, should we use the standard webinar setup or Events+? We need precise tracking of attendee login time, engagement, and poll responses to stay compliant, so I want to confirm which option supports those requirements
-
If I have update requests/ideas for Jifflenow, where can I send those?
-
Is there a 1 or 2-pager guide to snapshot summarizing/itemizing that very helpful answer? Is there something we can provide to both stakeholders and technology for consideration?