Thank you, we use private sites.
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Ryan Becker
Manager, Event Technology
The Westfield GroupUnited States
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Original Message:
Sent: 10-19-2023 15:01
From: Lynn Kijowski
Subject: Autofill from Browser
Are you using a public or a private site? If public, there is an option to not "Autofill" the registrants information in each path.
We had this issue in the past as well and decided to turn it off not only to prevent errors but for privacy reasons as well, screenshot below on how to turn it off:
Hope this helps!
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Lynn Kijowski
Sr. Mgr., Event Operations
IEEE
Original Message:
Sent: 10-19-2023 14:42
From: Ryan Becker
Subject: Autofill from Browser
We've been experiencing an issue with a number of registrants having an incorrect phone number autofill the mobile phone field with info from their browser. The phone number is a number that's already saved in their browser (spouse or child's number, etc) but they don't realize it's incorrect until they catch the error in their confirmation email, or we try to get in touch with them and get the wrong perosn. Has anyone experienced this and have any recommendations?
#Registration
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Ryan Becker
Manager, Event Technology
The Westfield GroupUnited States
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