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  • 1.  Automated regret emails

    Posted 08-14-2023 01:58

    Hi, our clients are receiving automated regret emails shortly after receiving invitations. Does anyone have this issue?

    Do you use the decline (No RSVP) button in invitation emails? How did you resolve it?

    Thanks


    #Creating/ManagingEvents

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    Bola Ajala
    Digital Excecutive
    Electrical Contractors AssociationUnited Kingdom
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  • 2.  RE: Automated regret emails

    Posted 08-14-2023 16:23

    Hi Bola,

    If the RSVP No data tag is present in the invitation email, and an invitee clicks that data tag, it will mark them as declined and automatically send the regret email as long as that email is active. 



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    Madeline Stalnaker
    Lead Client Success Advisor
    Cvent
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    Original Message


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