Open Forum

Can attendees access the virtual sessions they registered for in the Attendee Hub even if they have an outstanding balance?

#AttendeeHub
#Registration
#ManagingEvents

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Brooke Siegel
Manager, Conference & Event Services
Academy of Nutrition and DieteticsUnited States
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Hi Brooke,

As long as their registration status is "Accepted," attendees can access the virtual sessions they registered for in the Attendee Hub, even if they have an outstanding balance. Cvent does not automatically block access based on payment status, so attendees will still be able to join their sessions unless manually restricted.

Let me know if this helps or if you have any other questions!

Please contact me if you need any assistance on anything with your event in Cvent.