Cvent Beginners

Hi everyone,

I'm running into a frustrating issue while trying to create a page in the Cvent Event App. I'm hoping someone can help me figure out what I'm missing.

What I'm trying to achieve:
I want a page in the event app that shows only staff from my company who are attending, so attendees can see which of our team are at the event. Ideally, it would update automatically as more staff register. I've uploaded all of our staff onto the Attendee List and have segmented them as 'Staff'. They show up on the attendee list, which is great, but when I import all of our confirmed delegates, they will surely become lost in a sea of people. We need our people to have visibility to attendees. I also considered adding them all as Speakers and creating a custom page that links to speakers, but that wouldn't be right as not everyone is a speaker.

What I've tried so far:

1. Checked that Attendee Hub / Event App is enabled for the event.

2. Looked for a People / Attendee List page under Event App → Pages, but it does not appear.

3. Checked Event App → Features, but Attendee List isn't listed there.

4. Tried to clone an existing page to modify it, but the clone option isn't available.

5. Went into Home Screen Designer, but the pages themselves aren't clickable - only the three-dot menu appears, which only lets me insert a group before or after.

Current situation:
At this point, I can only create a Custom Content Page and manually add our staff, but I'm hoping there's a way to either:

• Enable a People/Attendee List page that dynamically shows only my company's attendees, or

• Access the page editor so I can create or duplicate pages more easily.

My question:
Has anyone run into this before? Is there a step I'm missing to:

• Make the People Page appear, or

• Get access to edit/create pages properly in the Event App?

Any guidance would be hugely appreciated - this has been a real head-scratcher.

Thanks so much,
Greg

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Greg Holmes
Senior Marketing Executive
Kerridge Commercials SystemSouth Africa
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Hi Greg, 

There is no way to duplicate the Attendee List page to use it to display just your staff and have it automatically update as new staff register, pull from their profiles, etc. We just have the one standard Attendee List page that allows for this. If you are okay with keeping everyone on the one standard Attendee List page, you could use filters on the Attendee List so people are able to see the entire list of registrants and staff or easily filter and see staff only.

But if you are wanting to have 2 separate pages/lists, you are correct in that the way to achieve this would be to create a custom content page and manually add your staff to it (again, this would not dynamically show your staff or connect to their attendee profiles like the standard Attendee List page does.)

The only other potential workaround that I could think of would be if you are not using exhibitors/sponsors within your event would be to repurpose that functionality within attendee hub to showcase your staff (similar to the idea you had with repurposing speakers) - since exhibitors would display on their own page within Attendee Hub. You could rename exhibitors to staff and then upload each staff member as an exhibitor and their "profile" would be able to show on a staff page. It would still not automatically pull in your staff as they register, you would have to add them either manually or via an exhibitor import but you could include a profile image for them, their name, description, etc. and use language management to customize the language to make it more "staff" centered vs exhibitors. Preparing Your Exhibitor Management Portal for Attendee Hub

I would recommend submitting this as product feedback within Participate > Product Ideas for our product team to consider for a future enhancement request.

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Julia Plymack
Senior Customer Success Manager
Cvent
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