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  • 1.  Cant find the field in the reports

    Posted 21 days ago

    Hello,

    I am new in cvent.

    My registration process has a required custom field tha is called "Bedarf Übernachtung".

    I can not find the field in the reports? What can I do? Thanks in advance.

    Best regards 

    Antonia


    #ReportingandInsights

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    Antonia Kamitsi
    SPIE Germany Switzerland Austria GmbHGermany
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  • 2.  RE: Cant find the field in the reports

    Posted 20 days ago

    Hello @Antonia Kamitsi,

    If you are using the Registrant Details click the pencil to edit the report before running it. Click on the Fields tab and here is where you can choose which fields you want to be added to the report when you run it. 

    There is a whole section for Custom Contact Fields and by default non are checked. Go through all the sections and check all the items you want on the report and uncheck all the fields you don't want on the report and click Run.

    Once the report is shows the correct information you want, I suggest to Save it (under Actions) and it will be saved under the Saved Reports tab. Note: make sure the My Reports dropdown is expanded to see your report. Then you can run your report whenever you need it with the saved information.

    To your initial question, why can you see the custom fields, it may depend on which report you are running.


    Hope that helps



    ------------------------------
    James Rose | Senior Web Developer and Platform/Product Manager
    Digital Infrastructure
    Office of University Development | University of Michigan
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  • 3.  RE: Cant find the field in the reports

    Posted 18 days ago

    Hello @James Rose,

    Thank you for the answer. 

    Unfortunately it doesnt solve my problem. I have a individual custom contact field that doesn´t exist in the reports. I can´t choose ist because i don´t see it. Is there anything else I can do?

    Best regards.

    Antonia



    ------------------------------
    Antonia Kamitsi
    SPIE Germany Switzerland Austria GmbHGermany
    ------------------------------


  • 4.  RE: Cant find the field in the reports

    Posted 15 days ago

    @Antonia Kamitsi, I have never come across a question that is not available on a report. If you are not seeing it under the Fields tab something must be wrong. You definitely reach to your Lead Customer Advisor or Cvent support. 



    ------------------------------
    James Rose | Senior Web Developer and Platform/Product Manager
    Digital Infrastructure
    Office of University Development | University of Michigan
    ------------------------------