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I've gotten two email requests from registered attendees to change their email address from the one they registered with. I found the following:

"

Begin by selecting your event. From the left-hand navigation, click Attendees, then Attendee List. Search for the registrant and check the Email column to see if it's blank or incorrect. To update it, hover over the   to the right of their name, then click Edit Contact Information.... Or, if you have opened the invitee's record, hover over Actions, and click Edit Contact Information. From here, you can edit the invitee's first and last name, email address, as well as other contact fields. When you are done, click Save. If necessary, resend the confirmation email."

I followed those instructions exactly but there's no option to "Edit Contact Information." Is this an admin-exclusive function? 

#AttendeeHub
#EventApp

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Blake Easter
Prevention Education Coordinator
SC Attorney Generals OfficeUnited States
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Hi Blake,

You're correct in following those steps, but the "Edit Contact Information" option may not appear if your user role permissions don't allow editing core contact fields like email addresses. This is typically restricted to event administrators or users with advanced permissions.

If you don't see the option, I recommend reaching out to your Cvent admin to either update the email address or adjust your permissions.

------------------------------
Amarnath Annamalai
Freelance Cvent Specialist
www.cvntexpert.com
info@cvntexpert.com
Let's Connect on LinkedIn
https://www.linkedin.com/in/amarannamalai/
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Original Message:
Sent: 06-26-2025 16:11
From: Blake Easter
Subject: Changing attendee email addresses

I've gotten two email requests from registered attendees to change their email address from the one they registered with. I found the following:

"

Begin by selecting your event. From the left-hand navigation, click Attendees, then Attendee List. Search for the registrant and check the Email column to see if it's blank or incorrect. To update it, hover over the   to the right of their name, then click Edit Contact Information.... Or, if you have opened the invitee's record, hover over Actions, and click Edit Contact Information. From here, you can edit the invitee's first and last name, email address, as well as other contact fields. When you are done, click Save. If necessary, resend the confirmation email."

I followed those instructions exactly but there's no option to "Edit Contact Information." Is this an admin-exclusive function? 

#AttendeeHub
#EventApp

------------------------------
Blake Easter
Prevention Education Coordinator
SC Attorney Generals OfficeUnited States
------------------------------