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  • 1.  Charging fees only if a registrant is a no-show

    Posted 11-14-2024 16:33

    Has anyone ever run an event where you charge a registration fee, provide a discount code for clients to attend for free BUT only if they actually attend.  If they are a no-show, they are charged the fee.  I'm interested to hear if anyone else has done this.


    #ManagingEvents

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    Kim Saitta
    Assistant Director, Events
    Moody's Analytics, Inc.United States
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  • 2.  RE: Charging fees only if a registrant is a no-show

    Posted 11-15-2024 09:49

    I have not done this but am just starting to do some research on the same thing.  I would love to know if you find a solution.



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    Jess Olcott
    Training Program Coordinator
    ETC, Inc.
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    Original Message


  • 3.  RE: Charging fees only if a registrant is a no-show

    Posted 11-19-2024 12:41

    Hi Kim, 

    We've done this in a slightly different way before: we charged a fee upon registration, then issued gift cards for the same amount to all the participants. I guess you could also charge the fee upfront, then reimburse all participants, but that does come at a small cost to you due to the credit card fees. 



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    Béline Falzon, CMP
    Senior Event Planner
    Stanford University
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    Original Message


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