Open Forum

Hello Cvent Community- 

I have a question. For my last event, even if the person registering did not choose a session date, they still received a confirmation. When my sessions are full, I do not need people to receive a confirmation email, because that leads them to believe they are registered for my event. 

Thanks, 
Misty
#Classic-Creating/ManagingEvents

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Misty Santiago
Learning Ops Senior Specialist
Lowe's Companies, Inc. (Learning & Development)United States
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Someone can choose an admission item and no session?

Sounds like you may want to put a capacity limit on the event or allow for a wailist.

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Steven Schlossman
Jack of all trades. Master of none.
BMW Car Club of America
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Original Message:
Sent: 08-22-2022 11:48
From: Misty Santiago
Subject: Confirmation Emails

Hello Cvent Community- 

I have a question. For my last event, even if the person registering did not choose a session date, they still received a confirmation. When my sessions are full, I do not need people to receive a confirmation email, because that leads them to believe they are registered for my event. 

Thanks, 
Misty
#Classic-Creating/ManagingEvents

------------------------------
Misty Santiago
Learning Ops Senior Specialist
Lowe's Companies, Inc. (Learning & Development)United States
------------------------------

If you don't want people to be able to complete a registration without having enrolled in at least one session, I'd recommend making an Advanced Rule in the Registration section. You can set the minimum number of sessions to 1, and then people will not complete their registration and get a confirmation email.

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Wilhelm Engelbrecht
Senior Program Coordinator
International OCD FoundationUnited States
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Original Message:
Sent: 08-22-2022 11:48
From: Misty Santiago
Subject: Confirmation Emails

Hello Cvent Community- 

I have a question. For my last event, even if the person registering did not choose a session date, they still received a confirmation. When my sessions are full, I do not need people to receive a confirmation email, because that leads them to believe they are registered for my event. 

Thanks, 
Misty
#Classic-Creating/ManagingEvents

------------------------------
Misty Santiago
Learning Ops Senior Specialist
Lowe's Companies, Inc. (Learning & Development)United States
------------------------------

Hi, You can set an advanced rule in the admission item for registration that a minimum of 1 session is required to complete registration. You can include or choose to not include waitlisted sessions. 

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~
Jo Anna Chapin
Meetings & Events Registration Lead
Accenture
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Original Message:
Sent: 08-22-2022 11:48
From: Misty Santiago
Subject: Confirmation Emails

Hello Cvent Community- 

I have a question. For my last event, even if the person registering did not choose a session date, they still received a confirmation. When my sessions are full, I do not need people to receive a confirmation email, because that leads them to believe they are registered for my event. 

Thanks, 
Misty
#Classic-Creating/ManagingEvents

------------------------------
Misty Santiago
Learning Ops Senior Specialist
Lowe's Companies, Inc. (Learning & Development)United States
------------------------------