Open Forum

At Cvent Salesforce app, does anyone know if there is an audit log or any possible way to view the list of field mapping changes? i.e. edit, update, delete?
#Bidding on Group Business
#EventApp-Building/managing
#Classic-Creating/ManagingEvents
#Flex-Creating/ManagingEvents
#Cvent CONNECT
#Miscellaneous
#ManagingOn-site
#ManagingRoomBlocks
#ManagingVirtualEvents
#ReportingandInsights
#Sourcing a Venue
#ExecutingStrategicMeetingsManagement
#PromotingYourEvent
#Cvent Event Diagramming
#Community User Groups

------------------------------
Michelle Lim
Functional Consultant
Australasian Land & Groundwater Association Inc (ALGA) prev-Australian Land & Groundwater AssociationAustralia
------------------------------

Hi Michelle,

Hope you are well!

I discussed this with the Integrations team and they advised that there may be a report that can be run within Salesforce, but they would need to check further on this.

------------------------------
Raashi Semwal Khati
Senior Quality Analyst
Cvent
------------------------------

Hi Raashi, 
Thank you for your message. Is there a way to know the report type name that you or the Integrations team can share? I tried with the below and have no luck.

The closest was Cvent Log History where it has "Old Value" & "New Value" but they appear as blank. 


------------------------------
Michelle Lim
Functional Consultant
Australasian Land & Groundwater Association Inc (ALGA) prev-Australian Land & Groundwater AssociationAustralia
------------------------------

Original Message:
Sent: 09-27-2022 12:11
From: Raashi Semwal Khati
Subject: Cvent Salesforce app - Fields mapping audit log

Hi Michelle,

Hope you are well!

I discussed this with the Integrations team and they advised that there may be a report that can be run within Salesforce, but they would need to check further on this.

I request you to open a support case regarding this or give is a call at 1800.502.472 (From Australia) > Press 1 for Event could > Press 1 for Setting Up Event > Press 1 for Events > Press 4 for Integrations for immediate assistance and the team will assist you on this.

------------------------------
Raashi Semwal Khati
Senior Quality Analyst
Cvent
------------------------------

I would highly recommend working with the integrations team. They are extremely helpful. If you have a Salesforce lead in your organization, I would engage them as well. It's really helpful when you have experts from both platforms.

------------------------------
Beth Vriesen
Events Registration Admin
Associated Bank Corporation
------------------------------

Hi Beth, 

Thank you for your message. I reached out to Support Integrations Team and they haven't reply to us since Wednesday, still waiting :(

------------------------------
Michelle Lim
Functional Consultant
Australasian Land & Groundwater Association Inc (ALGA) prev-Australian Land & Groundwater AssociationAustralia
------------------------------

Original Message:
Sent: 09-29-2022 10:02
From: Beth Vriesen
Subject: Cvent Salesforce app - Fields mapping audit log

I would highly recommend working with the integrations team. They are extremely helpful. If you have a Salesforce lead in your organization, I would engage them as well. It's really helpful when you have experts from both platforms.

------------------------------
Beth Vriesen
Events Registration Admin
Associated Bank Corporation
------------------------------