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  • 1.  Cvent Salesforce app - Fields mapping audit log

    Posted 09-27-2022 02:29
    At Cvent Salesforce app, does anyone know if there is an audit log or any possible way to view the list of field mapping changes? i.e. edit, update, delete?
    #Bidding on Group Business
    #EventApp-Building/managing
    #Classic-Creating/ManagingEvents
    #Flex-Creating/ManagingEvents
    #Cvent CONNECT
    #Miscellaneous
    #ManagingOn-site
    #ManagingRoomBlocks
    #ManagingVirtualEvents
    #ReportingandInsights
    #Sourcing a Venue
    #ExecutingStrategicMeetingsManagement
    #PromotingYourEvent
    #Cvent Event Diagramming
    #Community User Groups

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    Michelle Lim
    Functional Consultant
    Australasian Land & Groundwater Association Inc (ALGA) prev-Australian Land & Groundwater AssociationAustralia
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  • 2.  RE: Cvent Salesforce app - Fields mapping audit log

    Posted 09-27-2022 12:12
    Edited by Alaina Del Real 10-19-2022 10:47
    Hi Michelle,

    Hope you are well!

    I discussed this with the Integrations team and they advised that there may be a report that can be run within Salesforce, but they would need to check further on this.


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    Raashi Semwal Khati
    Senior Quality Analyst
    Cvent
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  • 3.  RE: Cvent Salesforce app - Fields mapping audit log

    Posted 09-27-2022 19:23
    Hi Raashi, 
    Thank you for your message. Is there a way to know the report type name that you or the Integrations team can share? I tried with the below and have no luck.

    The closest was Cvent Log History where it has "Old Value" & "New Value" but they appear as blank. 


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    Michelle Lim
    Functional Consultant
    Australasian Land & Groundwater Association Inc (ALGA) prev-Australian Land & Groundwater AssociationAustralia
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  • 4.  RE: Cvent Salesforce app - Fields mapping audit log

    Posted 09-29-2022 10:02
    I would highly recommend working with the integrations team. They are extremely helpful. If you have a Salesforce lead in your organization, I would engage them as well. It's really helpful when you have experts from both platforms.

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    Beth Vriesen
    Events Registration Admin
    Associated Bank Corporation
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  • 5.  RE: Cvent Salesforce app - Fields mapping audit log

    Posted 09-29-2022 20:53
    Hi Beth, 

    Thank you for your message. I reached out to Support Integrations Team and they haven't reply to us since Wednesday, still waiting :(

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    Michelle Lim
    Functional Consultant
    Australasian Land & Groundwater Association Inc (ALGA) prev-Australian Land & Groundwater AssociationAustralia
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