Open Forum

The first picture shows a template that was never created in our Event but appears to show up when registrants are registering.

The picture below represents the correct registration website that should appear for registrants. As you can see the information between the two photos is drastic and we are unsure where the first photo arrived from. Can anyone help us navigate where to remove the first template? I cannot find it anywhere in our site designer. 

#Events+

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Shontavious Lovett
Deputy City Auditor
The Institute of Internal Auditors, Inc.United States
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Hello Shontavious,

I hope you're doing well.

I reviewed your event and confirmed that both the registration link and website link are directing users to the correct page with the intended content, as configured in the Site Designer. I also verified that the invite email contains the correct data tags, which are linking to the appropriate website pages and displaying the correct content.

Could you please let me know when you are seeing the incorrect page? I have been unable to reproduce the issue on my end and am only seeing the correct page displayed.

Thank you!

Regards,

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Sanjog Rana
Subject Matter Expert
Cvent Client Services
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