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Email Submission Needed Prior to Accessing Feedback Survey-Can this be removed?

  • 1.  Email Submission Needed Prior to Accessing Feedback Survey-Can this be removed?

    Posted 03-20-2026 14:50

    My attendees are being required to enter in their email address before being able to access my feedback survey.  Is there an option to turn this setting off? I have not noticed it in the past. 


    #Surveys

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    Lauren McAllister
    Client & Community Relations Specialist
    PNC BankUnited States
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  • 2.  RE: Email Submission Needed Prior to Accessing Feedback Survey-Can this be removed?
    Best Answer

    Posted 03-25-2026 10:58

    Hi Lauren,

    Thank you for flagging this.

    The email prompt you're seeing is expected behavior for the standard event Feedback Survey link. When attendees access the generic survey weblink, the system first asks for their email address so it can match them to their registration and tie responses back to the event. There isn't a setting in the event to turn that specific prompt off.

    If you'd like attendees to avoid that extra step, the two main options are:

    • Have them access the survey from their personalized feedback survey email, which already identifies them, or

    • Use a separate anonymous survey (via Surveys Premium) that doesn't collect respondent identity at all.

    Hope this helps!
    Julianna 



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    Julianna Hampshire
    Lead Customer Success Advisor
    SalesforceGenericAccountUnited States
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