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Essential Tips & Strategies for Choosing the Right Mobile Event App

  • 1.  Essential Tips & Strategies for Choosing the Right Mobile Event App

    Posted 11-22-2023 06:17

    Hi all, let's begin our next edition of the Tip of the Week discussion! Mobile event apps are changing the way we experience live events. But, as a planner, how do you choose the right mobile event app? So, we've created this guide to help you choose the right mobile event app. 

    Here's a sneak peek at the guide's 7 essential features in mobile event apps, and what to look for to get them: 

    1. Content Management System 

    • Content features that can be segmented
    • Personalized schedules
    • A native calendar
    • Interactive map
    • The ability to sync across multiple devices 

    2. Increased Engagement 

     Look for:

    • Push notifications
    • Social media integrations
    • Aggregated social feeds
    • Social monitoring
    • Gamification
    • Attendee-to-attendee messaging
    • Q&A
    • Live polling 

    3. Exhibitor Engagement 

    Look for 

    • Beacons
    • Lead collecting + qualifying
    • Additional sponsorship revenues
    • Location-based notifications 

     4. Usability, Stability and UX 

     Look for:

    • Testing + QA
    • Uptime levels
    • A native app for Android + Apple iOS devices PLUS a HTML5 web app
    • 24/7 support 

     5. Measure + Prove ROI 

    Look for: 

     6. Makes Your Life Easier 

    When looking for a provider, make sure to ask:

    • How easy is it to make changes? How long do updates take to reach attendees?
    • Can the same surveys be applied to multiple sessions without recreating? 

     7. An App That's Secure + Support That's Helpful 

    When looking for a provider, make sure to ask:

    • What is support's average response time?
    • How often is data backed up?
    • Is that data stored? Where?
    • Who has access to my data? 

     Questions for you: 

    •  What are the key features that you look for in a mobile event app?
    • How important is user experience when it comes to selecting an event app? 

    #CventTip #TipoftheWeek


    #EventApp

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    Megha Jetley
    Manager
    Cvent Marketing Department
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  • 2.  RE: Essential Tips & Strategies for Choosing the Right Mobile Event App

    Posted 11-23-2023 12:16
    •  What are the key features that you look for in a mobile event app? Versatility
    • How important is user experience when it comes to selecting an event app?  most important


    ------------------------------
    Mary Ann Hall
    Event Specialist
    Federal Reserve Bank of Chicago(CRSO Department)
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  • 3.  RE: Essential Tips & Strategies for Choosing the Right Mobile Event App

    Posted 11-24-2023 09:47

     Questions for you: 

    •  What are the key features that you look for in a mobile event app? Interactive features (polls, attendee interactions)
    • How important is user experience when it comes to selecting an event app?  Very! If it isn't user friendly or engaging, no one will use it!


    ------------------------------
    Cate Liverman
    Director- Constituent Relations
    UVA Medical Alumni Association and Medical School FoundationUnited States
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  • 4.  RE: Essential Tips & Strategies for Choosing the Right Mobile Event App

    Posted 11-27-2023 06:19
    •  What are the key features that you look for in a mobile event app?
      • A comprehensive agenda with links to an interactive floorplan, the ability to add custom information pages, and interactive features like an activity feed
    • How important is user experience when it comes to selecting an event app? 
      • Critical... down to the download experience! If it is difficult to obtain or navigate, the attendees (especially the less tech-savvy ones) will find a way to manage without it


    ------------------------------
    Tori Martinez
    Event Technology Specialist
    Direct Travel
    United States
    ------------------------------



  • 5.  RE: Essential Tips & Strategies for Choosing the Right Mobile Event App

    Posted 11-27-2023 10:55
    • What are the key features that you look for in a mobile event app? Attendee messaging, customizable App home screen, integrated agenda
    • How important is user experience when it comes to selecting an event app? It's extremely important. If an App or website does not provide a good user experience, it will create more questions/work for your team to handle.


    ------------------------------
    Jeremy Houser
    Projects Coordinator
    Duke University
    ------------------------------



  • 6.  RE: Essential Tips & Strategies for Choosing the Right Mobile Event App

    Posted 11-27-2023 13:33
    • What are the key features that you look for in a mobile event app? I haven't looked for one, I've used them and I think I would look for messaging 
    • How important is user experience when it comes to selecting an event app? VERY! must be easy to use or it will not get used! 


    ------------------------------
    Colleen Beck
    Director of Sales & Marketing
    The Westin Tampa Bay
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  • 7.  RE: Essential Tips & Strategies for Choosing the Right Mobile Event App

    Posted 11-28-2023 08:20
    • What are the key features that you look for in a mobile event app?  Every app we build varies in regards to what our clients needs are, but having a wide range of features is very important to making the mobile app make sense for our different attendees and meetings. We probably use notifications and sessions the most.
    • How important is user experience when it comes to selecting an event app? If it's not user friendly there is no point in building it, so very important for sure.


    ------------------------------
    Denise Slee
    Meeting Technology Specialist
    World TravelUnited States
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  • 8.  RE: Essential Tips & Strategies for Choosing the Right Mobile Event App

    Posted 11-28-2023 13:56
    •  What are the key features that you look for in a mobile event app?
      • Ease of use
      • Able to interact with fellow attendees
      • Clear calendar for all the sessions
    • How important is user experience when it comes to selecting an event app? 
      • Very important. If the user has a bad experience most likely they will not use it again.


    ------------------------------
    James Rose | Senior Web Developer and Platform/Product Manager
    Digital Infrastructure
    Office of University Development | University of Michigan
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  • 9.  RE: Essential Tips & Strategies for Choosing the Right Mobile Event App

    Posted 11-28-2023 19:41
    •  What are the key features that you look for in a mobile event app? real time and scheduled push notifications, social wall, segment audience, METRICS, interactive map, polls
    • How important is user experience when it comes to selecting an event app? its everything.


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    Hallie Loeb
    Event Operations Specialist
    CDW United States
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  • 10.  RE: Essential Tips & Strategies for Choosing the Right Mobile Event App

    Posted 11-29-2023 16:54
    • What are the key features that you look for in a mobile event app?
      • Everything you've listed here! A few years ago when I did significant research, Cvent's mobile app (CrowdCompass back then) was the only one that checked all the boxes. 
    • How important is user experience when it comes to selecting an event app? 
      • Extremely important! If it doesn't have an easy-to-navigate design, event planners will hear a LOT of grumbling and it will be a HUGE dissatisfier! 


    ------------------------------
    Lori Wildman
    Marketing Director
    lwildman@dmainc.com
    DuCharme, McMillen & Associates, Inc.United States
    ------------------------------



  • 11.  RE: Essential Tips & Strategies for Choosing the Right Mobile Event App

    Posted 12-01-2023 14:05
    •  What are the key features that you look for in a mobile event app? Agenda, discussion, polling, ability to easily upload and host content/session recaps, personalized schedule, ability for them to reach an event team member for ease of questions.
    • How important is user experience when it comes to selecting an event app? It's the most important, we want to ensure the app is easy to access and navigate otherwise people are usually not keen to use it. 


    ------------------------------
    Rachel
    NJ
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  • 12.  RE: Essential Tips & Strategies for Choosing the Right Mobile Event App

    Posted 12-11-2023 11:17
    • What are the key features that you look for in a mobile event app? Intuitive - attendees need to be able to hop in and know where to go/what to do when in it; maintain a wide range of features that can be used or hidden (sessions, speakers, attendees, polling, feedback surveys, games, networking, maps, etc.)
    • How important is user experience when it comes to selecting an event app? Crucial - if they aren't using it, we're missing out on providing them a large amount of additional content.  Likewise, sponsors aren't getting as much ROI if they aren't seeing their banners.  We can also have lower attendance if attendees aren't seeing the latest information or receiving push notifications.


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    Julie-Michelle Davis, CMP
    Meetings Manager
    Amex GBT - USA
    Remote Location - Texas
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  • 13.  RE: Essential Tips & Strategies for Choosing the Right Mobile Event App

    Posted 12-11-2023 14:13
    •  What are the key features that you look for in a mobile event app? Ease of navigation
    • How important is user experience when it comes to selecting an event app? Very important. While we don't use an app internally, this would be our top priority if we used one.


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    Beth Vriesen
    Events Registration Admin
    Associated Bank Corporation
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  • 14.  RE: Essential Tips & Strategies for Choosing the Right Mobile Event App

    Posted 12-21-2023 16:16
    •  What are the key features that you look for in a mobile event app? Easy to use and easy to set up/manage
    • How important is user experience when it comes to selecting an event app? This is one of the most important things


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    Kayla Sisco
    Event Experience Manager
    Meetings & Incentives Worldwide, Inc.United States
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