Open Forum

• Getting started with the Events App Map: If you're new to the Event App, this document will guide you through everything necessary to publish an event in the Event App. It will also direct you to some helpful pages in the Cvent Community and help you avoid some common missteps that a lot of planners make.

• Event App Publishing Options Overview: Before you get started building, you'll need to choose your app publishing option. Review the three publishing options below to help you decide which app solution is the best fit for your event.

• Preview your Event App: As you make changes throughout the app build process, see it as attendees will by previewing your event on a mobile device or online. However, please note that any personal schedules or appointments you've created will not be visible within your event until it has been published. Know more about how you can preview online or on a mobile device using this KB article.

• Which other tips would you suggest the first-time users of the Event App?
• How has Event App helped you increase attendee engagement?

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#EventApp-Building/managing

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Megha Jetley
Assistant Manager
Cvent Marketing Department
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• Which other tips would you suggest the first-time users of the Event App? Def. make good use of the documents library to get news out. Social engagement through the app if you can. Push notifications to notify and engage your attendees into what you're looking for.
• How has Event App helped you increase attendee engagement? Helps us connect better, especially in light of covid and we're not looking to print materials and stay more hands off, we can communicate through apps at our events.

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Rachel
NJ
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Hello!

I actually haven't used the new App product but I had used the old CrowdCompass. I thought the old CrowdCompass was being phased out and the new event app is only available with Attendee Hub?

I think this is a great article to review in regards to the new event app if you are new to it:
https://support.cvent.com/s/communityarticle/Meet-Our-Attendee-Hub-Website-and-Event-App?searchFor=new%20event%20app&lang=en_US

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Katie Dreifus
Registration Manager
PwC Management Services LPUnited States
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Attendees want apps! They might not know what features they're looking for, but they want it :)  Great way to share floorplans, WiFi and housekeeping info, push notifications are a game-changer! 
Be aware of what can and cannot be modified once the app is published and live. Also note that the app tied to Attendee Hub, whether attendee Hub is enable or not.

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Hallie Loeb
Event Operations
CDWUnited States
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• I have only built apps with Crowd Compass but have built using Attendee Hub in our sandbox and its so much more user friendly.  A very intuitive upgrade in line with the flex builder.
• I find the app to be super engaging if the majority of the functionality is utilized such as schedules, appointments and gamification throughout the event. 

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Amy Lum
Senior Systems and Tools Specialist
Boston Scientific CorporationUnited States
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• Which other tips would you suggest the first-time users of the Event App?
• I've used CrowdCompass in the past, this will be the first time using the Event App build, so looking forward to learning about all of the changes. Appreciate the tips!
• How has Event App helped you increase attendee engagement?
• With other event apps, gamification and frequent communications (notifications, reminders, discussion forums) and feedback mechanisms like surveys and polls always help

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Bouran Qaddumi
Sr. Manager, Training
Church's Chicken
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How has Event App helped you increase attendee engagement?
Push notifications are a great way to generate engagement during an event as long as they are targeted, well thought out, and not going out constantly. Rather than uses notifications as general reminders, include a call to action in the notification. Notifications can also be designed to help drive additional traffic to specific sessions or activities that they may not have pre-registered for (as long as that session or activity is still open).

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Jennifer Jones
Senior Event Specialist
Corning IncorporatedUnited States
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• Which other tips would you suggest the first-time users of the Event App? Put yourself in the attendees shoes. What do they want to know. I saw once that people integrated the actual menus in the lunch sessions, which was awesome! If you have the detail and the time, put as much in there as possible. It also helps alleviate tons of questions at the registration desk ;)
• How has Event App helped you increase attendee engagement? Not only do apps increase engagement, it helps reduce paper and also allows for changes on the fly. Messages are key to contact mass people at once.

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Beth Vriesen
Events Registration Admin
Associated Bank Corporation
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Hi Megha, 

My number one tip for people using the Event App for the first time is to make good use of the cards on the home page - it's a great way to highlight some of the extra content you can build on custom pages or in the documents library. 

Using the Event App helps with attendee engagement because it's a one-stop shop for all things logistics. We've found that it frees up time for our attendees to organically network in the hallways between sessions. 

Cheers,

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Béline Falzon
Event Planner
Stanford UniversityUnited States
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• Which other tips would you suggest the first-time users of the Event App?
  • Read all the documentation
  • Have a process as you go through each section to build the app
• How has Event App helped you increase attendee engagement?
  • We do not use the event app, as we currently do only virtual webinars - but I have used it in the past when it was CrowdCompass

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Lori Wildman
Senior Marketing Manager
DuCharme, McMillen & Associates, Inc.United States
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• Which other tips would you suggest the first-time users of the Event App? Utilize the Cvent team to help create and test!
• How has Event App helped you increase attendee engagement? The event app helps bridge the gap between those that are technically inclined and not.

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Rebecca Quinn
Corporate Events Manager
Transplace Texas, LPUnited States
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• Which other tips would you suggest the first-time users of the Event App?
• we haven't used the new Event App yet, but as with cvent in the past we would use the community resources and run a test event as well to make sure there are no issues before launching it to our group. 
• How has Event App helped you increase attendee engagement?
• people love technology now days. An app would be able to help us remind people of sessions as well as communicate changes. 

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Justina Hulen
Events Director
RSLC
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The document link is not working. Can you please share with me as it is something I have been looking for to share with our creative agency as we begin development of the event app. 

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Marsha Terry
TPP
Wyndham Hotels & Resorts EventsUnited States
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• Which other tips would you suggest the first-time users of the Event App?
  • It can definitely be hard to visualize from the back end where everything falls within the app and how it appears the first time you build it. The in-platform preview function is fine for a quick check of something (especially if you want to see it on different device styles), but taking the app live in a hidden or password-protected format and viewing it on a device is probably the most helpful way to get familiar with the changes you are making.
• How has Event App helped you increase attendee engagement?
  • As others have mentioned, push notifications, floor plans, and agendas are a great way to get people involved in the app, especially if you go paper-free and they need the app to access critical information. Gamification is great if you have attendees who are into it! 

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Tori Martinez
Event Technology Specialist
Direct Travel
United States
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