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  • 1.  Exhibitor Portal - In Person Only Event

    Posted 12-01-2022 10:42
    We are using the Exhibitor Portal for our sponsors and are planning to send emails for them to upload information to their profile. We do not have a virtual event, is is possible to have those fields removed? After uploading logo there is a field to upload a virtual booth banner which I think will be confusing to some of our sponsors.

    Appreciate any suggestions!

    Darla Santos
    Senior Manager, Events
    Leading Real Estate Companies Of The WorldUnited States

  • 2.  RE: Exhibitor Portal - In Person Only Event

    Cvent Staff
    Posted 12-05-2022 15:22
    Hi Darla,

    Hope you are well.

    I got this checked and unfortunately, the virtual event fields within exhibitor profile are by design and cannot be removed or hidden. 

    One alternative I can think of is when you send them the email to login to the portal, you can add a text in the email advising them to ignore the virtual fields.

    Also, you can go to the 'Ideas' Tab under Cvent Community and submit this as an idea. Our product developers might take it up if they think this change is feasible.

    I hope this helps.

    Raashi Semwal Khati
    Senior Quality Analyst