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  • 1.  Field Label on a Contact Question

    Posted 03-09-2023 15:38
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    Has anyone experienced this and/or solved it?   Using several Contact Questions for both Reg Path 1 and their Guest.  First/Last/DOB/Gender and so on.   In every case, on the Guest page I have changed the Field Label to say that it is the "Guest's First Name" and so on.   We are having an issue on the Contact Question:  Passport Expiration Date.   As one progress through the registration, both the Invitee and Guest field labels appear correctly.   On the Registration Summary page however, for the Invitee's answers, it says "Guest's Passport Expiration Date" and gives the Invitee's answer.   All other field labels for all questions, for both Invitee & Guest, are correct.   I was able to resolve by using the default Field Label in the Guest path but it's so random.   None of the other Contact Questions have this issue.


    Michele Runge
    Housing & Registration Manager
    HPN GlobalUnited States

  • 2.  RE: Field Label on a Contact Question

    Posted 03-12-2023 18:26

    Yes! I thought it was just me, so I never brought it up

    Lauren Becker
    Senior Event Technology Coordinator

  • 3.  RE: Field Label on a Contact Question

    Posted 03-13-2023 16:29
    Edited by Kameron Kidd 07-31-2023 14:55

    Hi Michele,

    Thank you for pointing this out! I would recommend creating a case with our customer care team so they can escalate this further to our technology team.

    Thank you! 

    Erica Wise
    Senior Client Success Manager