Hi Richard,
Are you looking at the app in the website test environment? I believe that's the only place you see that extended screen while it's loading the test environment. In real time, there is a quick moment (maybe one second) of blue screen (see screenshot) and then it goes straight to your splash screen while it continues loading.
If this is the screen you are referring to, I don't think there's any way around having that show up.
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Tori Martinez
Event Technology Specialist
Direct Travel
United States
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Original Message:
Sent: 03-07-2023 15:17
From: Richard O'Ffill
Subject: Fully branded app splash screens
Hi. We are creating our first Cvent event and I am working on customizing the app. I have uploaded our logo and event splash screen. I would like our splash screen to be the only thing that displays until the app loads. Is it possible to suppress the initial Cvent blue and purple Welcome splash screen?
Thank you!
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Richard O'Ffill
Director of Management Information Systems , Finance and Operations Bureau
ADRA InternationalUnited States
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