When you say they are skipping it - is it not showing up for them as an option at all? Or are they somehow bypassing the form? If it is not showing up at all, check in the Hotel Accommodations > Hotel Request Setup if visibility is tied to Registration Type. If it is, go into each room type advanced settings and make sure that registration types are all listed. Another thing I would check is in the widget setting on the reg form, make sure that the "allow new requests until" date is not in the past.
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Peggy Beach
Event Technology & Operations Manager
Equitable Financial Life Insurance Company
United States
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Original Message:
Sent: 09-08-2025 17:23
From: Dawn Miller
Subject: Hotel Widget During Registration
Is anyone else experienced this? When inviting people to register, they are getting to the Hotel module and are skipping it when it is required?
#EventApp
#EventApp
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Dawn Miller
web developer
Cisco Systems IncUnited States
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