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  • 1.  How do I update content questions in Flex?

    Posted 02-21-2023 16:13

    How do I update text under the personal information section in Flex? I have to updated text for two consent questions.


    #Registration

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    Catrina Akers
    Manager, Technology & Standards
    Consumer Technology AssociationUnited States
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  • 2.  RE: How do I update content questions in Flex?

    Posted 02-23-2023 09:31

    If I understand right, if you already put the consent question in but want to modify the text you unfortunately can't. We've had this issue a bunch in the past and each time have to entirely delete the consent question and put it in again. Don't believe this works if you're already live/launched though. But it's a safety measure so if someone already consented you can't change the language post fact and alter what someone has consented to.



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    Rachel
    NJ
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  • 3.  RE: How do I update content questions in Flex?

    Posted 03-02-2023 09:20

    Consent questions cannot be updated once in place, this is a protective measure so consent language cannot be changed.  The only work around is to delete the consent question and add another but I would only suggest this if you don't have registrants. You may be able to hide the original consent and start a new one and it will be available going forward on all new registrants.



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    Amy Lum
    Senior Systems and Tools Specialist
    Boston Scientific CorporationUnited States
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  • 4.  RE: How do I update content questions in Flex?

    Posted 03-07-2023 09:49

    I agree with previous comments, add new consent question - and hide the others to retain their answers.



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    Beth Vriesen.
    Events Technology Administrator
    Associated Bank Corporation
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  • 5.  RE: How do I update content questions in Flex?

    Posted 03-07-2023 12:34

    Hi! I would suggest adding a brand new consent question but keeping the existing questions and just mark them as hidden so that you still have access to those responses!



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    Chelsea Benge Ostoich
    Events Software Specialist
    cbenge@leadingre.com
    LeadingRE
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  • 6.  RE: How do I update content questions in Flex?

    Posted 03-21-2023 08:53

    You should add a new question and hide the old one. But you may want to contact any previous registrants to notify them of the update and get their consent again.



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    Cate Liverman
    Constituent Relations Director
    UVA Medical Alumni Association and Medical School FoundationUnited States
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