Open Forum

Hi I have been looking for a solution for this for a while and I have exhausted my troubleshooting options. 

In our registration sites we use the hotel widget to collect room requests and information from delegates and one of the fields is "Rewards Code" and it is displayed like this

I can toggle this on and off using the "display settings" -> Customize but I can not change the wording from "Hotel Rewards Number:".

The issue is the delegate doesn't know what rewards number to enter since all delegates request rooms from one pool of rooms and then we assign them based on request, dates and team. 

Is there a way I can change this wording to state what rewards numbers they should be adding based on the housing options for that event?

#EventApp
#EventApp
#ManagingRoomBlocks
#Miscellaneous

------------------------------
Natalie Longchamp
BCD Meetings & Events
------------------------------

Hi Natalie!

It looks like that is already custom text, maybe set at an account level, because it usually just says "Rewards Code." However, you should be able to go into Language Management (which is under Marketing on the left-side panel) and search for that text (you might have to search for "Rewards Code" to track it down. Then click the edit icon, change it to what you prefer, and click the save icon.

Hope that helps! 

------------------------------
Tori Martinez [Designation]
Event Technology Specialist
Direct Travel
United States
------------------------------

That is the answer I was looking for! Will it change it just for that event?

------------------------------
Natalie Longchamp
GlaxoSmithKlineUnited Kingdom
------------------------------

Original Message:
Sent: 01-18-2024 12:29
From: Tori Martinez
Subject: How to Change the hotel widget field for rewards code?

Hi Natalie!

It looks like that is already custom text, maybe set at an account level, because it usually just says "Rewards Code." However, you should be able to go into Language Management (which is under Marketing on the left-side panel) and search for that text (you might have to search for "Rewards Code" to track it down. Then click the edit icon, change it to what you prefer, and click the save icon.

Hope that helps! 

------------------------------
Tori Martinez [Designation]
Event Technology Specialist
Direct Travel
United States
------------------------------

Yes, only that event. :)

------------------------------
Tori Martinez [Designation]
Event Technology Specialist
Direct Travel
United States
------------------------------

Original Message:
Sent: 01-18-2024 12:36
From: Natalie Longchamp
Subject: How to Change the hotel widget field for rewards code?

That is the answer I was looking for! Will it change it just for that event?

------------------------------
Natalie Longchamp
GlaxoSmithKlineUnited Kingdom
------------------------------


Original Message:
Sent: 01-18-2024 12:29
From: Tori Martinez
Subject: How to Change the hotel widget field for rewards code?

Hi Natalie!

It looks like that is already custom text, maybe set at an account level, because it usually just says "Rewards Code." However, you should be able to go into Language Management (which is under Marketing on the left-side panel) and search for that text (you might have to search for "Rewards Code" to track it down. Then click the edit icon, change it to what you prefer, and click the save icon.

Hope that helps! 

------------------------------
Tori Martinez [Designation]
Event Technology Specialist
Direct Travel
United States