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  • 1.  I can't see the hotel confirmation widget

    Posted 11-23-2022 10:27
    I'm setting up a website and I can't include confirmation details for the registered hotel.
    I've tried everything but the hotel widget doesn't appear, what could I do?


    William Cruz
    process manager
    Bayer AGGermany

  • 2.  RE: I can't see the hotel confirmation widget
    Best Answer

    Cvent Staff
    Posted 11-29-2022 09:19
    Hi William,

    There are a few steps you need to take before the widget appears in the site designer. You'll need to make sure that you enable hotel accommodations under the Travel Settings tab, and then actually add the hotel under "Hotel Accommodations." Once you do the above steps, you should then see the Hotel Request widget appear in the site designer and also be able to enable the Hotel Request within the Registration Summary widget on the confirmation page. 

    Thank you!

    Erica Wise
    Senior Client Success Manager

  • 3.  RE: I can't see the hotel confirmation widget

    User Group Member
    Posted 11-29-2022 10:32
    Another great way to review hotel information is to keep it in the registration confirmation email, and also creating hotel section in the Event Reminder email.

    Beth Vriesen
    Events Registration Admin
    Associated Bank Corporation