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  • 1.  I want to track the Form Submission

    Posted 02-09-2023 10:25
    Edited by Daniel Marotta 02-14-2023 21:43

    On the "Contact Us" page when I click the Contact Us button the form appears on top of the page and when I submit it, a success message appears (Message Sent - Your message has been sent). The form is not on the page, it's on top of the page (like a pop-up window), the page does not reload and there is No thank-you page

    I want to track the Form on the Contact Us page, using GTM, (https://event.r3medicaltraining.com/event/65d6d526-3c85-4bd6-8cba-2e66b2cd1b46/websitePage:e50fd0fd-f6fa-4372-995c-2b2f4109ee3e) but I was not able to track it, Google Tag Manager is already integrated with CVent.

    Can you give any suggestions about how to track the Form Submission using GTM? I research on Google, but I didn't find anything. 

    (I don't know what Topics options relate to inquiry, I selected eMarketing, Registration, Miscellaneous)

    Thanks for your help!


    #eMarketing
    #Registration
    #Miscellaneous

    ------------------------------
    Chirley Campos
    Manager, Marketing
    R3 Medical TrainingUnited States
    ------------------------------



  • 2.  RE: I want to track the Form Submission

    Posted 02-13-2023 02:39
    Edited by Kameron Kidd 07-31-2023 15:40

    Hi Chirley,

    Hope you are doing well!

    I regards to your query, I see that you have opened a case with us via community. As per the information shared by the representative we may or may not be able facilitate the exact needs. But, it is highly recommended that you get in touch with one of our Integrations Specialists as they will be able to share more insights with you in terms of your query. 

    Speaking from a general standpoint, Cvent does support Google Tag Manager and we can integrate the events with internal analytics through the use of code snippets. However, only an integrations specialist will be able to put more light on the usage of the same. 

    Hope this helps!

    Regards,

    Khushbu Gupta

    Associate Quality Lead - Quality Team 



    ------------------------------
    Khushbu Gupta
    CventUnited States
    ------------------------------

    Original Message


  • 3.  RE: I want to track the Form Submission

    Posted 02-14-2023 11:11

    Hi Khushbu,

    Thanks for your suggestion!

    I will reach out to your integrations team. 



    ------------------------------
    Chirley Campos
    Manager, Marketing
    R3 Medical TrainingUnited States
    ------------------------------

    Original Message


  • 4.  RE: I want to track the Form Submission

    Posted 02-16-2023 05:51

    Hi Chirley,

    Thank you for understanding!

    I encourage you to share your experience or a solution you get from our integrations team. This will help other fellow users in the community if they encounter the same situation. 

    Regards,

    Khushbu Gupta

    Associate Quality Lead - Quality Team



    ------------------------------
    Khushbu Gupta
    CventUnited States
    ------------------------------

    Original Message


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