Open Forum

 View Only
  • 1.  Importing guest mailing address

    Posted 04-28-2023 11:28
    Edited by Steven Schlossman 04-28-2023 11:36

    Is there a way to import city and state into a guest contact record without doing it manually?

    What I want is to show the city and state of the invitee on the guest's badge.

    My workaround will probably be a internal field and import city and state into everyone's registration.


    #Registration

    ------------------------------
    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
    ------------------------------



  • 2.  RE: Importing guest mailing address

    Posted 05-01-2023 10:15

    Steve, I recently had to upload the Guests mobile phone number so they could quickly validate their access into Attendee Hub.  To upload the Mobile contact field, I did it within the event.  My import file had the following columns:  First Name, Last Name, Email Address, Mobile, Admission Item.   AND under the columns header Primary Registrant, I had to include the Invitee's email address.   I could only pull a report that had the name of the primary registrant so had to do some copy/paste to create the report.  Luckily I only has about 100 of them to do.   Maybe be worth doing a quick test with a couple of records and see if this works for you.  



    ------------------------------
    Michele Runge
    Housing & Registration Manager
    HPN GlobalUnited States
    ------------------------------



  • 3.  RE: Importing guest mailing address

    Posted 05-01-2023 12:57

    Michelle,
    You imported to the attendee hub?  I am not using the attendee hub. I also don't have email addresses for all the guests.
    I may create an internal question and import city, state that way. Registration is closed so it should be a one-time thing.
    Thanks,



    ------------------------------
    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
    ------------------------------



  • 4.  RE: Importing guest mailing address
    Best Answer

    Posted 05-01-2023 13:44

    Hi Steven,

    You can import guest information into the system by using the Primary Registrant column as Michele mentions in her post. You'll just need to make sure that you add the email address for the primay registrant in that field next to the guests name so they can be matched properly. The article below outlines this process as well:

    https://support.cvent.com/s/communityarticle/Importing-Registrations?is_article=true&lang=en_US&searchFor=importing%20guest%20records&page=1#match

    Our customer care team can also help walk you through this as well! 




    ------------------------------
    Erica Kennedy
    Senior Client Success Manager
    ------------------------------