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  • 1.  International Credit Card Payments

    Posted 02-20-2023 10:11

    My international registrants are having issues paying via credit card for an event in US. We get issues at payment stage. Not all international registrants just those in Netherlands.  Using paypal as a workaround. Anyone else have this issue? How did you resolve? Is there something I missed clicking or should turn off?


    #CventPaymentServices
    #Registration

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    Anita White
    St. Jude Children's Research Hospital
    St. Jude Children's Research Hospital - Department of Global Pediatric MedicineUnited States
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  • 2.  RE: International Credit Card Payments

    Posted 02-20-2023 12:13

    Hi Anita,

    Thanks for your question! I recommend reaching out to our Ecommerce team - ecommerce@cvent.com. They will be able to look into this and see what's going on.



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    Sydney Langer
    CSA
    Cvent
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