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  • 1.  Is the New Email button working for anyone else?

    Posted 21 days ago
      |   view attached

    I'm in Splash trying to make new reminder and confirmation emails to send to registrants, but I can't get the button to do anything when I click it. Is this happening for anyone else? I've cleared my browser cache and restarted my computer but nothing works.


    #Splash

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    Buckrop
    Field Marketing Lead
    CanvaAustralia
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  • 2.  RE: Is the New Email button working for anyone else?

    Posted 13 days ago
    Edited by Raashi Semwal Khati 13 days ago

    Hi Buckrop,

    Hope you are well!

    Apologies for the delayed response!

    I got this checked with the Splash team and was advised that it's working in your account now and they were not able to replicate it at their end. However, if you are still facing the issue then we request you to please reach out to the Splash support team will be able to assist you with. I request you to please contact them at splash.support@cvent.com and they'll be able to assist you further.

    I hope this helps. Please let us know if you have any further questions.

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    Raashi Semwal Khati
    Quality lead - Client Services
    Cvent
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