Open Forum

Hello and good morning.. Happy New Year.  

Is anyone on the support team available to help pull an excel spreadsheet over to a booking.

I tried it and only 2 days came over.

RFP code: KJN4JGH5929

The attached is the meeting space I need to have included in the RFP.

I'm working all day today, so I'm available to chat.

Thanks, you.

#SupplierNetwork
#VendorMarketplace
#SourcingaVenue

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Farhonda Hughes
Global Account Executive
ConferenceDirectUnited States
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Hi Farhonda,

Happy New Year, and thanks for reaching out!

Because this involves an account specific RFP, our support team is best equipped to take a closer look at why only two days from your Excel sheet are pulling into the booking and help you add the full meeting space.

Here's what I recommend:

• Contact Cvent Support directly from our Support page: https://www.cvent.com/en/contact/support

  From there, you can open a case, start a chat, or call in. When you reach Support, please share:

  • Your RFP code: KJN4JGH5929

  • That you imported an Excel file, and only two days came through to the booking

  • That you need the full meeting space from the attached file included in the RFP

  They can then securely review the file and walk you through the next steps in real time.

• As a privacy and security precaution, I've removed the Excel attachment from this public Community post and recommend sharing it directly with Support within your Cvent account or as part of your support case.

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Kameron Kidd
Community Manager
Cvent Community Team
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