Open Forum

• Attendee Hub List Overview: In Attendee Hub, the attendee list is the main networking page on your Attendee Website and Event App. From the list, web and app users can see who else is attending the event and view their contact details. You'll be able to configure how the list will appear, including if attendee profiles should be hidden or visible by default, and if attendees with similar interests should be recommended.

• From the Attendee Website, attendees can click the Attendees tab, or hover over Community and click Attendees from the dropdown, to access the attendee list. In the Event App, they'll tap the More tab at the bottom of the screen, then Attendees. They'll be able to sort the list by first name, last name, company, or job title.

• From the list, attendees can click or tap into the profile of anyone they want to know more about. On an attendee's profile, they can see the attendee's name, title, company, bio, profile picture, and links to their social media sites.

• Attendee list Settings: You can create custom filters for your attendee list from registration questions or internal information choice questions.

• Attendee privacy: Attendee profiles can be set to hidden or visible, depending on if you want attendees to opt in to the attendee list, or if you want them all included by default. Learn more about the attendee privacy options and how to customize this setting for your event.

• Attendee Recommendations: Based on the sessions that an attendee has enrolled in, up to 50 attendees with similar agendas will be displayed as suggested matches at the top of the attendee list. Learn more about Attendee Recommendations and how to enable this feature for your event.

• More easy tips to manage registrant/attendee profiles

• • Adding a Manage Profile Page: Let subscribers edit their contact information and manage their distribution lists using the Manage Profile page.
  • Learn what attendees can edit in their Attendee Hub profile.
  • Inform registrants/attendees that they can edit their Attendee Hub profile.
  • Learn what attendees can edit in their Attendee Hub profile.
  • Workaround to export profile images.
  • While configuring your Attendee Hub settings, you can still adjust it for an attendee individually.

• In what ways have you saved time with managing registrant/attendee profiles on the Attendee Hub Website and Event App?
• Any tips you'd like to share with collecting attendee information during registration?

#EventApp-Building/managing

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Megan Clark
Assistant Team Lead, Online Community Marketing
Cvent
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Hi Megan, 

It's super exciting to see the Attendee Hub features keep growing and diversifying. Allowing attendees to manage their own profile is a big one. For example, people often will not capitalize their own name properly in registration, and then ask us to change it for them.

One thing that's still missing is the bility for people to indicate their pronouns, especially when the profile will be shared with other attendees. We've seen people use the suffix field for that, but obviously it's not really what it was designed for. Besides, we already ask (as an optional custom contact field) for their pronouns as part of registration, so we can put them on the name badges. 

Cheers,

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Béline Falzon
Event Planner
Stanford UniversityUnited States
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Upvoting the request personal pronouns as a standard field, similar to credentials/designations. Also, align with US Passport data capture and include non-binary option wherever gender data is being captured.

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Hallie Loeb
Event Operations
CDWUnited States
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Original Message:
Sent: 06-16-2022 14:06
From: Béline Falzon
Subject: Managing registrant/attendee profiles on the Attendee Hub Website and Event App is super-easy!

Hi Megan, 

It's super exciting to see the Attendee Hub features keep growing and diversifying. Allowing attendees to manage their own profile is a big one. For example, people often will not capitalize their own name properly in registration, and then ask us to change it for them.

One thing that's still missing is the bility for people to indicate their pronouns, especially when the profile will be shared with other attendees. We've seen people use the suffix field for that, but obviously it's not really what it was designed for. Besides, we already ask (as an optional custom contact field) for their pronouns as part of registration, so we can put them on the name badges. 

Cheers,

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Béline Falzon
Event Planner
Stanford UniversityUnited States
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• In what ways have you saved time with managing registrant/attendee profiles on the Attendee Hub Website and Event App? By letting them manage their own profiles!
• Any tips you'd like to share with collecting attendee information during registration? I try to make most fields required and pull in info year over year to help ensure it's up to date. 

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Rebecca Quinn
Corporate Events Manager
Transplace Texas, LPUnited States
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• In what ways have you saved time with managing registrant/attendee profiles on the Attendee Hub Website and Event App?
  • I have used it in the past to create different groups of people to send targeted push messages (ie staff, speakers, sponsors, attendees)

• Any tips you'd like to share with collecting attendee information during registration?
  • No tips to share

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Lori Wildman
Senior Marketing Manager
DuCharme, McMillen & Associates, Inc.United States
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I think the biggest feature I started using is allowing people to manage their own profiles - that way I don't have to correct or manage that information between registration and the event; I've got other things to worry about than people using all CAPS or not capitalizing proper nouns!

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Kaitlin Feist
Marketing Programs & Events Specialist
Dakota Supply GroupUnited States
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We unfortunately don't use attendee hub but all of these features and functionalities sound great!

Def. upvoting the pronoun request! Would be great if we could include that in small font on the badges.

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Rachel
NJ
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• In what ways have you saved time with managing registrant/attendee profiles on the Attendee Hub Website and Event App? Allowing attendee profiles to be updated is the best. 
• Any tips you'd like to share with collecting attendee information during registration? In my industry, we don't need this - but at Connect it would have been nice to have a way to connect with other users that use the same Cvent modules as you - as a filter option. It's not always about how many meetings are planned, etc.

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Beth Vriesen
Events Registration Admin
Associated Bank Corporation
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