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  • 1.  Manually changing RefIds for a weblink: will reporting work?

    Posted 07-21-2023 10:08

    This might be a really basic question, but just wanted to check in with the community to make sure: If I just manually change the RefId parameter for a weblink, will that be tracked in CVent's reporting?

    For example:
    In CVent, I've created the following weblink that points at my event registration: https://cvent.me/Xxxxxx?RefId=lp

    On my organization's website, I have a series of landing pages where I'd like to use that link to send traffic to Cvent to register, but with different RefId values that reflect the source of this traffic, something like these:

    • https://cvent.me/Xxxxxx?RefId=facebook
    • https://cvent.me/Xxxxxx?RefId=instagram
    • https://cvent.me/Xxxxxx?RefId=google

    For Google analytics/conversion tracking purposes, I want the link's URL to remain the same, but I also want to have different RefId parameters to enable robust reporting in CVent. 

    In Cvent, would I be able to report on all of these different RefId's?

    Thank you for your help!


    #Creating/ManagingEvents
    #PromotingYourEvent

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    Andre Grewe
    Associate Director of Digital Initiatives
    The Regents of the University of Michigan(Office of Development)United States
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  • 2.  RE: Manually changing RefIds for a weblink: will reporting work?

    Posted 07-21-2023 16:32

    Hi Andre - 

    Yes, it is reportable.  Just a hint - for any report that you run, you'll want to make sure that it includes "Details" in the title (Example:  Invitee and Registration Details) and you'll want to add in the field "Reference ID" since that is where your different RefIDs will be displayed.  Not all reports include all fields, so if you look for the reports with "Details" in the title, those typically include most of the of additional fields to pull in, including your Reference ID field.  

    Hope this helps.



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    Rebecca Yousif
    Senior Administrator - Event Technology
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  • 3.  RE: Manually changing RefIds for a weblink: will reporting work?

    Posted 07-27-2023 13:37

    Hi Andre,

    In Cvent, would I be able to report on all of these different RefId's?
    - Yes, you can track the attendee traffic source with the Reference ID, ensure to add the Reference ID in the report column.



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    MVJ
    Analyst
    Incred!ble India
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