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  • 1.  Microsoft Teams version capable of RTMP?

    Posted 08-18-2023 22:30

    We are planning for a virtual event where about 50% of presenters are only able to use Microsoft Teams, due to their employer's security requirements.

    My organization does not use any Microsoft products, but we are the ones organizing/hosting the event and it would be a lot more convenient if we were able to be the Host of all presenter "meetings" on Teams so that we can readily link them to the Cvent Sessions.

    I signed up for a free Microsoft Teams account - and looked for where to enter the "Stream Key" and "Stream URL". It is nowhere to be found, and Microsoft documentation seems to say that the account Admin must turn it on - implying that perhaps we need to purchase some version of the software that offers an Admin role, along with the ability to download the "Custom Streaming" app after launching the Teams meeting.

    Microsoft Help Chat shows me a blank screen. The Microsoft phone support Bot refers me to help.microsoft.com (which does not offer an answer to my question) then hangs up on me.

    Might anyone know what version of Microsoft Teams one needs to subscribe to in order to be able to enable RTMP-out streaming and be able to download the "Custom Streaming" app which will allow me to enter the "Stream Key" and "Stream URL"? Can one subscribe to it from the Microsoft website, or does one have to somehow get in touch with a Microsoft sales rep?

    Any assistance or insights will be most welcome after many frustrating hours. Thank you!


    #Integrations

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    Whit Ford
    Volunteer Leader
    Score MaineUnited States
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  • 2.  RE: Microsoft Teams version capable of RTMP?

    Posted 09-12-2023 13:15
    Edited by Daniel Marotta 05-03-2024 08:17

    Hi Whit,

    Hope you are well!

    I got this checked and unfortunately, we cannot comment on what version of teams you would need as this is something that the support team of Microsoft teams can help you with.  However, the set up has to be 'using an external platform' and then you can add in the RTMP URL and keys to stream the session.

    You can also refer to the following articles for your reference :

    Preparing to Host a Virtual Session == LINK : https://support.cvent.com/s/communityarticle/Preparing-to-Host-a-Virtual-Session?is_article=true&lang=en_US&searchFor=virtual%20session&page=3

    How should I configure my virtual session video for the Attendee Hub Website? == LINK : https://support.cvent.com/s/communityarticle/How-should-I-configure-my-virtual-session-video-for-the-Attendee-Hub-Website?is_article=true&lang=en_US&searchFor=virtual%20session&page=1

    Attendee Hub Virtual Session Guide== LINK : https://support.cvent.com/s/communityarticle/Attendee-Hub-Virtual-Session-Guide?is_article=true&lang=en_US&searchFor=virtual%20session&page=1

    Virtual Session Captioning 101== LINK : https://support.cvent.com/s/communityarticle/Virtual-Session-Captioning-101?is_article=true&lang=en_US&searchFor=virtual%20session&page=1

    I hope this helps. Please let us know if you have any further questions.



    ------------------------------
    Raashi Semwal Khati
    Senior Quality Analyst
    Cvent
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  • 3.  RE: Microsoft Teams version capable of RTMP?

    Posted 09-12-2023 13:27
    Raashi,

    Based on my conversations with Microsoft, plus my consulting with several existing users, it appears that any "Business" version of Teams will work, whether a standalone subscription to Teams or as part of a Microsoft Office 365 Business subscription. 

    The free and family versions of Teams do not support "Apps", and are therefore unable to load the needed "Custom Streaming" app..

    Once installed, Teams still needs to be configured to turn on RTMP-Out before the "Custom Streaming" app can be loaded.

    I have subscribed to "Microsoft Teams Essentials", and tested that it works with Cvent.

    Whit Ford
    Certified Mentor, Dir. of Education
    ________________________________
    SCORE – For the Life of Your Business
    SCORE Southern Maine Office Phone: (207) 772-1147

    CONFIDENTIALITY NOTICE:  This e-mail message and its attachments are for the sole use of the intended recipients.  They may contain confidential information, legally privileged information or other information subject to legal restrictions. Any review, retransmission, dissemination or other use of or taking action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you are not the intended recipient, do not read, copy, use or disclose this message or its attachments; please notify the sender by replying to this message and delete or destroy all copies of this message and attachments in all media.  Thank you.




    Original Message


  • 4.  RE: Microsoft Teams version capable of RTMP?

    Posted 09-12-2023 14:50
    Edited by Daniel Marotta 05-03-2024 08:17

    Hi Whit,

    Thank you for your response.

    Have a great week ahead!



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    Raashi Semwal Khati
    Senior Quality Analyst
    Cvent
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    Original Message


  • 5.  RE: Microsoft Teams version capable of RTMP?

    Posted 09-18-2023 11:24

    I work in higher education and we really do not have a great solutions for this but too face this issuse.  I've been told any business teams will work, BUT I've had issues with this.  Sometimes it has to do with the internal credentials for the particular teams group/license/site. So I'd check that as well as the Cvent side.



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    Lesley Irminger
    Manager of Operations, Alumni and Constituent Engagement
    George Mason - Office Of University EventsUnited States
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  • 6.  RE: Microsoft Teams version capable of RTMP?

    Posted 09-20-2023 00:51

    Ugh. I can't answer your question about the right version of Teams for this, but I'll let you know that I've run into considerable more issues with Teams meetings for streaming vs. using Zoom or Streamyard or Google or Facebook Live or any other option. And we do have a Business account for Teams. 

    I would highly recommend figuring out some way to NOT use Teams. 



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    Elena PEREZ
    hybrid
    SEIU - UHWUnited States
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