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  • 1.  New hotel booking process

    Posted 06-06-2022 16:55
    In the new hotel booking process where people now have to choose to Book Now or that they do not need a room, if they miss Select Hotel, the error message that appears is "You must select one of the hotels available" or something like that. However, I only have ONE hotel so this message does not make any sense and will be confusing to our people. I cannot find this default language in language management so I can change it. Does anyone know if/where this error message can be changed?
    #EventApp-Building/managing

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    Jayne Ferro
    Support Staff Specialist
    NYSUT
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  • 2.  RE: New hotel booking process

    Posted 06-06-2022 18:00
    Hi Jayne - 

    Another place to check is under languages.  

    If you go to Admin -> Datalists -> Languages -> click on the Language (in this case English),  click on Advanced Search.

    You can either search by the term in the error message to see if it comes up or you can even search by the "type", either Validation or Error to see if you can find that specific message and change it.  Note that if you make changes here, it will reflect that message on all events within the account.

    You may want to discuss with your Cvent System Admin or you Cvent Strategic Accounts Team before making changes in this section.

    Hope this helps!

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    Rebecca Yousif
    Senior Administrator, Event Technology
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  • 3.  RE: New hotel booking process

    Posted 06-06-2022 20:21
    Ok, thank you. I will check this out tomorrow. I appreciate your help.

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    Jayne Ferro
    Support Staff Specialist
    NYSUT
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  • 4.  RE: New hotel booking process

    Posted 06-07-2022 09:27
    Well, I did search in Languages for the text but nothing came up. I opened a case asking for help in changing this language.

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    Jayne Ferro
    Support Staff Specialist
    NYSUT
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