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  • 1.  Orders and Cards restricted by Account?

    Posted 06-26-2023 17:20

    I've noticed that I can get data through the API for almost all areas. However, as soon as I try to pull data for Orders, OrderItems, or Cards, I receive a 401 Authorization error -- even with the proper event/orders:read and budget/cards:read scopes.

    Can someone please let me know whether this restriction is by design and may require account permission modifications?

    Thanks!

    - Willem


    #Integrations

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    Willem Vandenberg
    Sr. Applications Developer
    Southern Methodist University
    United States
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  • 2.  RE: Orders and Cards restricted by Account?

    Posted 06-27-2023 15:19
    Edited by Julia Plymack 06-27-2023 15:19

    Hi Willem,

    A 401 can mean a bad or expired token, so it could be that this was the last call that was made and the token was expired, or it could be a scope issue. I would recommend reaching out to our Integrations team directly who can help you troubleshoot further! Cvent Support Hours and Toll-Free Numbers



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    Julia Plymack
    Client Success Manager
    Cvent
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    Original Message


  • 3.  RE: Orders and Cards restricted by Account?

    Posted 07-05-2023 19:33

    I haven't run into this problem, glad to see the support team has responded so you can get help in troubleshooting.



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    Elena PEREZ
    Communications Coordinator
    SEIU - UHWUnited States
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    Original Message


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