Open Forum

We use embedded Stripe via Cvent and need to reconcile bank deposits that show ST settlement codes. Is there an account-level report that shows Stripe payouts and the transactions included in each deposit, or does this require a support request? If support is required, what's the correct report name to request?

#CventPayments

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Janet Garrett
VP of Communications & Events
Kentucky Credit Union LeagueUnited States
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Hi Janet,

If by embedded Stripe via Cvent you mean that you utilize Cvent Payments, your settlement‑level payout summary comes from the Cvent Payments Billing Statement under Admin > Account Details > Billing Statements. Each statement shows the payout date, gross volume, fees, and net deposit; to see the specific registrations that make up those payouts, you'll pair that statement with the Admin > Reporting > Reports > Transactions report for the same date range (filtered to successful Online Charges and Refunds). If you need any other reporting or have more detailed questions, I would open a support case with our eCommerce team for additional assistance.

Hope this helps!

Julianna 

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Julianna Hampshire
Lead Customer Success Advisor
SalesforceGenericAccountUnited States
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