System Admins

 View Only
  • 1.  Product Learning Centers

    Cvent Staff
    Posted 02-15-2023 16:55

    Hi everyone! We officially have completed our first Product Learning Centers and are building more out now.

    What Product Learning Centers would you like to see next?



    ------------------------------
    Megan Clark
    Assistant Team Lead, Online Community Marketing
    Cvent
    ------------------------------


  • 2.  RE: Product Learning Centers

    User Group Member
    Posted 02-15-2023 17:06

    Hi Megan, This is great and loved how it is grouped. Is there a way for system admins to assign these learning centers and track or receive notifications on progress? It would be great to have new team members complete these before getting access to new tools or areas of Cvent. 



    ------------------------------
    ~
    Jo Anna Chapin
    Meetings & Events Registration Lead
    Accenture
    ------------------------------



  • 3.  RE: Product Learning Centers

    Cvent Staff
    Posted 02-15-2023 23:04

    Hi JoAnna,

    Thank you for your comments. Unfortunately, we do not have a way to track this right now, but we are working on other ways to be able to track progress through product learning. I will keep you posted when these ideas develop further.



    ------------------------------
    Megan Clark
    Assistant Team Lead, Online Community Marketing
    Cvent
    ------------------------------



  • 4.  RE: Product Learning Centers

    User Group Member
    Posted 02-15-2023 17:14
    Edited by Becky Yousif 02-15-2023 17:15

    Hi Megan - 

    This is great news!  For so many of us that work as system admins, we are also expected to be the product experts on all the Cvent modules and to train others to get these tools out the door.  This is a great resource - can't wait to utilize and share with colleagues!   Cvent System Admins Unite!  Thank you!

    Also agree that with Joanna that if we had the ability to assign modules to others and be able to track completion, would be a huge win as well.

    ------------------------------
    Rebecca Yousif
    Senior Administrator, Event Technology
    ------------------------------



  • 5.  RE: Product Learning Centers

    Cvent Staff
    Posted 02-15-2023 23:07

    Hi Rebecca,

    I'm very excited about these new Product Learning Centers, and I'm glad to hear that you are as well. There are more to come soon.



    ------------------------------
    Megan Clark
    Assistant Team Lead, Online Community Marketing
    Cvent
    ------------------------------



  • 6.  RE: Product Learning Centers

    Community MVP
    Posted 02-16-2023 07:39

    Hi Megan,

    This is a valuable addition to the Cvent Community. I have a situation in which we acquired a company and adopted approximately 15 new Events Team members who are all learning how to use Cvent. This makes it much easier for them to find what they need. Cvent Product Learning Centers will definitely be highlighted in our next team newsletter.

    Having  a large group of new Cvent users will provide us with good feedback in topics they couldn't find. I will reach out to the team next month to find out what they would like to see in the center and contact you.

    Thank you!

    Loretta



    ------------------------------
    Loretta Peterson
    Event Operations Specialist
    CDWUnited States
    ------------------------------



  • 7.  RE: Product Learning Centers

    Cvent Staff
    Posted 02-16-2023 08:24

    Hi Loretta,

    I am excited to have these in place for your new Cvent users and even more excited for your feedback as to what other products and topics you would like to see included. I also know that you will do a great job at getting them up to speed with how to best use Cvent products. 



    ------------------------------
    Megan Clark
    Assistant Team Lead, Online Community Marketing
    Cvent
    ------------------------------