Open Forum

I'm interested in knowing if there is a way for the profile image to populate like the rest of the contact record during registration.  We ask our guests to upload their profile picture to be included in our directory, however they may attend multiple events during the year and therefore we ask them to upload only if it needs to be updated.  It would be great if they could see/preview the profile image they have on file to know if they need to upload a new one.  Is this possible? We currently use the profile image widget on the registration form to upload the image.  Ive included a screenshot of that section of our registration form below. TIA!

#Events+
#Registration

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Jennifer Saltzman
Director of Marketing
Saltzman Associates
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Hi Jennifer,

Yes, this is possible if you have the profile image field on the second page of registration (or any following page after the first page of registration) and have the setting within your registration path turned on to "Autofill the registrant's information if they arrive from a public weblink" - this will prepopulate their profile image if they have one that exists in their contact record in the Cvent address book already. Why are invitees' contact fields empty when registering?

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Julia Plymack
Senior Customer Success Manager
Cvent
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Thank you very much, Julie.  I had done everything in that article but had no idea the profile image upload needed to be on a page other than the first page of registration. I moved it to the second page, and now that does work.  Unfortunately, I will need to manually do this for all of my registrations, but at least I know now.  Thank you again for your response.  

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Jennifer Saltzman
Director of Marketing
Saltzman Associates
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Original Message:
Sent: 12-13-2024 15:09
From: Julia Plymack
Subject: Profile Image Previews

Hi Jennifer,

Yes, this is possible if you have the profile image field on the second page of registration (or any following page after the first page of registration) and have the setting within your registration path turned on to "Autofill the registrant's information if they arrive from a public weblink" - this will prepopulate their profile image if they have one that exists in their contact record in the Cvent address book already. Why are invitees' contact fields empty when registering?

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Julia Plymack
Senior Customer Success Manager
Cvent
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