Open Forum

We're trying to identify if we really need to use premium surveys for our events. Is anyone using both basic and premium within their platform? What makes you choose one over the other?

#Surveys

------------------------------
Beth Vriesen.
Events Registration Administrator
Associated Bank Corporation
------------------------------

Hi Beth,

Hope you are doing well!

Regarding your question, basic surveys need to be only enabled for an event from 'Event Features' and comes at no additional cost to your account. With basic surveys following can be achieved:

• Create one, single page survey for all of your sessions.
• Create one, single page survey for your event.
• Add sub-questions.
• Use the event's website and registration theme.
• Send emails pertaining to the feedback surveys.
• Display in your reports.
  
  

On the other hand premium surveys comes at cost for which you will need to contact your account manager and with premium surveys the following can be achieved:

• Create several multi-page surveys for your session.
• Create several multi-page surveys for your event.
• Create an assessment for your event.
• Create an assessment for your sessions.
• Collect speaker feedback.
• Add question visibility logic.
• Use additional question types, such as image, file upload, matrix, matrix rating, net promoter, and rank order questions.
• Create multiple Thank You pages.
• Send email alerts.
• Create a Feedback Survey Weblink.
• Use the "Session and Speaker Feedback" report.
  
  The same information can found in the article: 
  When should I use a Premium survey over a Basic survey?
  
  https://support.cvent.com/s/communityarticle/When-should-I-use-a-Premium-survey-over-a-Basic-survey?is_article=true&lang=en_US&searchFor=premium%20surveys%20vs%20basic%20surveys&page=1
  
  Additionally, you can review the following article to get more insight on how to create a premium survey if you choose to move forward with the same:
  
  Creating a Premium Survey for Your Flex Event
  https://support.cvent.com/s/communityarticle/Creating-a-Premium-Survey-for-Your-Flex-Event?is_article=true&lang=en_US&searchFor=premium%20surveys%20vs%20basic%20surveys&page=1
  
  Hope this helps!
  
  Regards,
  Khushbu Gupta
  Associate Quality Lead - Quality Team
  
  
  

------------------------------
Khushbu Gupta
CventUnited States
------------------------------

Original Message:
Sent: 05-26-2023 12:36
From: Beth Vriesen.
Subject: Pros & Cons of Basic v. premium

We're trying to identify if we really need to use premium surveys for our events. Is anyone using both basic and premium within their platform? What makes you choose one over the other?

#Surveys

------------------------------
Beth Vriesen.
Events Registration Administrator
Associated Bank Corporation
------------------------------