I use the Debit and Credit Details report. You need to play with the filters a bit to be sure you are only looking at online charges and refunds.
My report looks at yesterday's transactions since I run it daily.
If you are running multiple events, then you need to use a cross report. I've been using Event Order Details with Transactions.
One thing to be aware of are time zones. For instance, cvent is ET and our merchant account is PT. When I run my merchant account report I use a 3 hour offset.
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Steven Schlossman
Jack of all trades. Master of none.
BMW Car Club of America
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Original Message:
Sent: 05-31-2022 10:50
From: Jennifer Millingen
Subject: reconciling Bank deposits with some report
Hi... I am new to Cvent and I work in the Finance department of my company and need assistance with getting reports that will help me reconcile my bank records but have no idea what to do... I would greatly appreciate any assistance... thanks.
#ReportingandInsights
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Jennifer Millingen
Accountant II
The Servicemaster CompanyUnited States
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