Cvent Beginners

I created a new event with two Admission Items. I would like my attendees to pick one or both items so I can get a better estimate of attendance. I tried changing availability from No to Yes and marked No Registration Type. Open for registration Yes.

While both show as options on the design page, I can only choose 1 when I test register. How can I make it so people can choose one or both items?

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Janet Higgins
Executive Administrative Assistant
FMUnited States
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I think you can only have one admission item in Cvent per registrant. If you want people to have to choose at least one of the items and have a count of registrants, setting them up as optional items with an advanced rule that at least one is required would be better. Cvent support can sure talk you through it, but I found this article helpful: https://support.cvent.com/s/communityarticle/Creating-Advanced-Rules

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Liz Lorenzsonn
Product Owner
Minnesota Department Of Employment And Economic DevelopmentUnited States
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Original Message:
Sent: 09-08-2025 18:24
From: Janet Higgins
Subject: How do I allow attendees to select multiple Admission Items during registration?​

I created a new event with two Admission Items. I would like my attendees to pick one or both items so I can get a better estimate of attendance. I tried changing availability from No to Yes and marked No Registration Type. Open for registration Yes.

While both show as options on the design page, I can only choose 1 when I test register. How can I make it so people can choose one or both items?

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Janet Higgins
Executive Administrative Assistant
FMUnited States
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Hi Janet, 

I have 10 different admission items for my event. Liz is correct that you can only have 1 admission item that attendees can select. You first want to setup the two different admission items as Registration Types. Then match up the registration types to the admission items. This helps you estimate the number of registrants per admission item they select. 

If you call the support line. They are very helpful to walk you through setting this up. They have been very helpful to me as I got started in Cvent. 

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Amy Lowenstein
Executive Director
AIMS InternationalUnited States
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Original Message:
Sent: 09-08-2025 18:24
From: Janet Higgins
Subject: How do I allow attendees to select multiple Admission Items during registration?​

I created a new event with two Admission Items. I would like my attendees to pick one or both items so I can get a better estimate of attendance. I tried changing availability from No to Yes and marked No Registration Type. Open for registration Yes.

While both show as options on the design page, I can only choose 1 when I test register. How can I make it so people can choose one or both items?

------------------------------
Janet Higgins
Executive Administrative Assistant
FMUnited States
------------------------------

That's exactly what I'm looking for. Thanks for letting me know what to ask for!

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Janet Higgins
Executive Administrative Assistant
FMUnited States
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Original Message:
Sent: 09-11-2025 10:10
From: Amy Lowenstein
Subject: How do I allow attendees to select multiple Admission Items during registration?​

Hi Janet, 

I have 10 different admission items for my event. Liz is correct that you can only have 1 admission item that attendees can select. You first want to setup the two different admission items as Registration Types. Then match up the registration types to the admission items. This helps you estimate the number of registrants per admission item they select. 

If you call the support line. They are very helpful to walk you through setting this up. They have been very helpful to me as I got started in Cvent. 

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Amy Lowenstein
Executive Director
AIMS InternationalUnited States

Original Message:
Sent: 09-08-2025 18:24
From: Janet Higgins
Subject: How do I allow attendees to select multiple Admission Items during registration?​

I created a new event with two Admission Items. I would like my attendees to pick one or both items so I can get a better estimate of attendance. I tried changing availability from No to Yes and marked No Registration Type. Open for registration Yes.

While both show as options on the design page, I can only choose 1 when I test register. How can I make it so people can choose one or both items?

------------------------------
Janet Higgins
Executive Administrative Assistant
FMUnited States
------------------------------

Hi Janet,

Hope you are well!

I reviewed the query and understand that you have two items and you would want the invitees to select either one or both of the admission items in the event. 

As Liz Lorenzsonn mentioned correctly, the invitees can have only one admission item when they register as the admission items are like an entry ticket to an event and one invitee can have only one item. The easiest set up for this is to create one general admission item for every one and create these items as optional sessions in the event.

This way, when they register for the event, they can select either one or both sessions for the event and then you can later run the report to get the estimate of attendance for each session. To create sessions in your event, you need to have 'Agenda' enabled under 'Event Features' in your event.

NOTE : Please make sure you create the sessions as 'Optional Sessions' and not 'Included sessions' the session type cannot be changed once the sessions are created.

You can refer to the following articles that will help you in setting this up :

Creating Sessions : LINK : : https://support.cvent.com/s/communityarticle/Creating-Sessions

I hope this helps. Please let us know if you have any further questions.

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Raashi Semwal Khati
Senior Quality Analyst
Cvent
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Original Message:
Sent: 09-08-2025 18:24
From: Janet Higgins
Subject: How do I allow attendees to select multiple Admission Items during registration?​

I created a new event with two Admission Items. I would like my attendees to pick one or both items so I can get a better estimate of attendance. I tried changing availability from No to Yes and marked No Registration Type. Open for registration Yes.

While both show as options on the design page, I can only choose 1 when I test register. How can I make it so people can choose one or both items?

------------------------------
Janet Higgins
Executive Administrative Assistant
FMUnited States
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