Cvent Beginners

I created a new event with two Admission Items. I would like my attendees to pick one or both items so I can get a better estimate of attendance. I tried changing availability from No to Yes and marked No Registration Type. Open for registration Yes.

While both show as options on the design page, I can only choose 1 when I test register. How can I make it so people can choose one or both items?

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Janet Higgins
Executive Administrative Assistant
FMUnited States
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I think you can only have one admission item in Cvent per registrant. If you want people to have to choose at least one of the items and have a count of registrants, setting them up as optional items with an advanced rule that at least one is required would be better. Cvent support can sure talk you through it, but I found this article helpful: https://support.cvent.com/s/communityarticle/Creating-Advanced-Rules

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Liz Lorenzsonn
Product Owner
Minnesota Department Of Employment And Economic DevelopmentUnited States
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Hi Janet, 

I have 10 different admission items for my event. Liz is correct that you can only have 1 admission item that attendees can select. You first want to setup the two different admission items as Registration Types. Then match up the registration types to the admission items. This helps you estimate the number of registrants per admission item they select. 

If you call the support line. They are very helpful to walk you through setting this up. They have been very helpful to me as I got started in Cvent. 

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Amy Lowenstein
Executive Director
AIMS InternationalUnited States
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That's exactly what I'm looking for. Thanks for letting me know what to ask for!

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Janet Higgins
Executive Administrative Assistant
FMUnited States
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Original Message:
Sent: 09-11-2025 10:10
From: Amy Lowenstein
Subject: How do I allow attendees to select multiple Admission Items during registration?​

Hi Janet, 

I have 10 different admission items for my event. Liz is correct that you can only have 1 admission item that attendees can select. You first want to setup the two different admission items as Registration Types. Then match up the registration types to the admission items. This helps you estimate the number of registrants per admission item they select. 

If you call the support line. They are very helpful to walk you through setting this up. They have been very helpful to me as I got started in Cvent. 

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Amy Lowenstein
Executive Director
AIMS InternationalUnited States
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Hi Janet,

Hope you are well!

I reviewed the query and understand that you have two items and you would want the invitees to select either one or both of the admission items in the event. 

As Liz Lorenzsonn mentioned correctly, the invitees can have only one admission item when they register as the admission items are like an entry ticket to an event and one invitee can have only one item. The easiest set up for this is to create one general admission item for every one and create these items as optional sessions in the event.

This way, when they register for the event, they can select either one or both sessions for the event and then you can later run the report to get the estimate of attendance for each session. To create sessions in your event, you need to have 'Agenda' enabled under 'Event Features' in your event.

NOTE : Please make sure you create the sessions as 'Optional Sessions' and not 'Included sessions' the session type cannot be changed once the sessions are created.

You can refer to the following articles that will help you in setting this up :

Creating Sessions : LINK : : https://support.cvent.com/s/communityarticle/Creating-Sessions

I hope this helps. Please let us know if you have any further questions.

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Raashi Semwal Khati
Senior Quality Analyst
Cvent
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Hi Raashi, 

I have a follow-up question from a similar issue: I have a main event and ancillary events over three-days. We are running a single registration for all three days. We want registrants to have the choice to pick any combinaison of events to attend (4 events total).

Right now, I'm planning to have one admission item, and to use session bundles to get people to select the overall events they want to attend. That will allow us to build sessions within the bundles as we get closer to the event, for Attendee Hub/Event App purposes. 

Here's my conundrum: within one the bundles, I would like people to pick breakout sessions during registration. Is this possible? So let's say someone picks bundle A and bundle B, can the optional sessions that overalp in timing in option B show up as a further selection they have to make? 

Thanks! 

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Béline Falzon, CMP
Assistant Director for Events
Stanford University, Precourt Institute for Energy
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Original Message:
Sent: 09-17-2025 10:39
From: Raashi Semwal Khati
Subject: How do I allow attendees to select multiple Admission Items during registration?​

Hi Janet,

Hope you are well!

I reviewed the query and understand that you have two items and you would want the invitees to select either one or both of the admission items in the event. 

As Liz Lorenzsonn mentioned correctly, the invitees can have only one admission item when they register as the admission items are like an entry ticket to an event and one invitee can have only one item. The easiest set up for this is to create one general admission item for every one and create these items as optional sessions in the event.

This way, when they register for the event, they can select either one or both sessions for the event and then you can later run the report to get the estimate of attendance for each session. To create sessions in your event, you need to have 'Agenda' enabled under 'Event Features' in your event.

NOTE : Please make sure you create the sessions as 'Optional Sessions' and not 'Included sessions' the session type cannot be changed once the sessions are created.

You can refer to the following articles that will help you in setting this up :

Creating Sessions : LINK : : https://support.cvent.com/s/communityarticle/Creating-Sessions

I hope this helps. Please let us know if you have any further questions.

------------------------------
Raashi Semwal Khati
Senior Quality Analyst
Cvent
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Hi Beline, 

Thanks for walking me through your event setup.

The short answer is that Cvent's session bundles are designed as an all-or-nothing selection: when a registrant picks a bundle, every session in it is automatically added to their agenda. There's no native way to present a secondary "choose your breakout" prompt from within a bundle itself.

There's also a platform constraint worth knowing: a session cannot belong to both a session bundle and a session group at the same time, so nesting group-style selection logic inside a bundle isn't possible.

That said, here's a workaround that accomplishes what you're after:

• Keep Bundle B for the general/required sessions attendees must all attend

• Set up the conflicting breakout sessions as standalone optional sessions outside the bundle

• Use a Session Group (with "Invitees must select a session from this group" set to Yes) or an Advanced Rule to enforce that registrants pick exactly one of the overlapping options

• Use visibility controls (registration type or admission item) to ensure only registrants who selected Bundle B see those breakout choices

The registration experience would flow naturally - they select Bundle B, then are prompted to choose their breakout on the sessions page.

One additional note: sessions added through a bundle won't appear individually in Attendee Hub/Event App by default, so you'll want to add those sessions individually as well for the app experience you're planning.

Hope that helps!
Julianna 

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Julianna Hampshire
Lead Customer Success Advisor
SalesforceGenericAccountUnited States
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Original Message:
Sent: 06-10-2026 15:44
From: Beline Falzon
Subject: How do I allow attendees to select multiple Admission Items during registration?​

Hi Raashi, 

I have a follow-up question from a similar issue: I have a main event and ancillary events over three-days. We are running a single registration for all three days. We want registrants to have the choice to pick any combinaison of events to attend (4 events total).

Right now, I'm planning to have one admission item, and to use session bundles to get people to select the overall events they want to attend. That will allow us to build sessions within the bundles as we get closer to the event, for Attendee Hub/Event App purposes. 

Here's my conundrum: within one the bundles, I would like people to pick breakout sessions during registration. Is this possible? So let's say someone picks bundle A and bundle B, can the optional sessions that overalp in timing in option B show up as a further selection they have to make? 

Thanks! 

------------------------------
Béline Falzon, CMP
Assistant Director for Events
Stanford University, Precourt Institute for Energy
------------------------------


Original Message:
Sent: 09-17-2025 10:39
From: Raashi Semwal Khati
Subject: How do I allow attendees to select multiple Admission Items during registration?​

Hi Janet,

Hope you are well!

I reviewed the query and understand that you have two items and you would want the invitees to select either one or both of the admission items in the event. 

As Liz Lorenzsonn mentioned correctly, the invitees can have only one admission item when they register as the admission items are like an entry ticket to an event and one invitee can have only one item. The easiest set up for this is to create one general admission item for every one and create these items as optional sessions in the event.

This way, when they register for the event, they can select either one or both sessions for the event and then you can later run the report to get the estimate of attendance for each session. To create sessions in your event, you need to have 'Agenda' enabled under 'Event Features' in your event.

NOTE : Please make sure you create the sessions as 'Optional Sessions' and not 'Included sessions' the session type cannot be changed once the sessions are created.

You can refer to the following articles that will help you in setting this up :

Creating Sessions : LINK : : https://support.cvent.com/s/communityarticle/Creating-Sessions

I hope this helps. Please let us know if you have any further questions.

------------------------------
Raashi Semwal Khati
Senior Quality Analyst
Cvent
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