Open Forum

Greetings - 

HELP!! We have two registration paths (Exhibitor and Member). Exhibitor is set as Default and Member is using "Only those on certain invitation lists", while Exhibitor reg is open to the public. For member, they have to be on a specific invitation list. We selected "Through the email invitation and event website" fir the member registration path. We did a unique registration path weblink for both so potential attendees can either click Exhibitors button or the Member registration button, and both buttons take potential attendees to the respective registration path. Knowing that, when a member, who is on the invitation list, goes to registration - after entering in their information and clicking the "next button", it then takes them to the first page of the Exhibitor registration path. How do I get it to NOT take potential attendees to the Exhibitor registration path? I want it to take them to the admissions page, and NOT the exhibitor page. I have tried different things, and nothing is working. Any and all advice and help is much appreciated. Thank you!

#Registration

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Caroline Bentley
Meetings Manager
Association of Water Technologies (AWT)
United States
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Hi Caroline,

I see you were able to work with our customer care team to have this resolved! 

For anyone reading in the future, the issue here was the invitation list needed to be setup to assign a registration type. That way, when someone registered from said invitation list, it would properly assign them a registration type and land them on the correct path. Without this setup, the system was bringing them to the default path, as it did not have a way to assign a registration type. 

Hope this helps! 

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Madeline Mason [Designation]
Customer Success Manager
Cvent
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