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  • 1.  Registration Types and Paths

    Posted 04-27-2023 12:45

    Please help!!!!!!!!!  I have created three (3) registration types for attendees to choose from when filling out the registration form, and made sure the correct admission items, fees and session items are associated with each type.

    I then went into the site designer, created three (3) paths and selected which type is associated with each path, and added the "Registration Type" widget to each path in the personal information page.  I made sure to publish and save my changes.

    When I go to test the registration, the link opens up to the registration page and I notice the "Registration Type" dropdown menu is not an option on the personal information page, even though it is visible in the site designer.  When I go to fill out the information I can, and click "Next", a "Registration Type Error" pops up and I am not able to proceed.  

    What am I doing wrong?  I need the registration type dropdown menu to be available because there are different fees associated for each type. 


    Colleen Debold
    Member Services Manager
    Seasonal Connect, LLCUnited States

  • 2.  RE: Registration Types and Paths

    Posted 04-28-2023 05:58

    Hi Colleen,

    Hmmm, I'm wondering but not positive if this is it - when you added the reg type widget, did you specify the reg type to be associated with it for that path? I'm thinking the widget still needs that added in, too. 

    Tori Martinez
    Event Technology Specialist
    Direct Travel
    United States

  • 3.  RE: Registration Types and Paths

    Posted 05-01-2023 13:38
    Edited by Kameron Kidd 07-31-2023 15:12

    Hi Colleen,

    You'll want to make sure that you add the registration types within the widget so that people have options to choose from. When you add the widget and scroll all the way to the bottom of the settings panel, you'll see where you can add the types that people are able to choose from.

    Thank you! 

    Erica Kennedy
    Senior Client Success Manager