Hi Martha,
There is many ways to look into the records not being passed over to Salesforce, given the complexity of the potential solutions I suggest reaching out to your account team and they will loop someone from my team in to assist.
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Carl Robinson
Senior Solutions Specialist
Cvent
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Original Message:
Sent: 01-29-2026 06:04
From: Martha Siwale
Subject: Salesforce Integration
We have Salesforce integration app set up, however some of the leads aren't transferring through from CVent to Salesforce. Is there something in the basic settings or attendee activity synce settings on the CVent Salesforce app that we should be clicking yes or have as an object to be sync in order to make sure all the leads transfer?
#Integrations
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Martha Siwale
Events Administrator
Scottish Federation Of Housing AssociationsUnited Kingdom
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