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  • 1.  Session feedback data tag

    Posted 12-15-2022 17:49
    I want to insert the data tag for my Session Feedback, but it is not there when I search the data tags in the email designer. How do I find that data tag or how do I create one?
    #Surveys

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    Theresa Wigley
    AxonUnited States
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  • 2.  RE: Session feedback data tag

    Posted 12-15-2022 18:43
    Also, I am having difficulty attaching a survey to an email. The process that I have found listed out is not much help.

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    Theresa Wigley
    AxonUnited States
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  • 3.  RE: Session feedback data tag
    Best Answer

    Posted 12-19-2022 12:34
    Hi Theresa,

    Hope you are well.

    The data tag specific to the session feedback is available within session emails.

    If you are trying to add the data tag within the event email, you can simply add the {[E-SURVEY-LINK]} data tag and it will display all the feedback surveys available to the invitee. 

    If they are registered for the session for which the survey is created, then it too will display on the same page below general event feedback survey. Here is the screenshot of how it will display :



    However, you have to make sure that the sessions are associated to the session survey and the invitees are registered for the session if the session survey is available to session registrants and if it is available to session participants, then the invitee needs to be registered and marked participant for the session.

    You can also refer to the following articles :

    Setting Up the Event Feedback Survey == Link: https://support.cvent.com/s/communityarticle/Setting-Up-the-Event-Feedback-Survey

    Inviting People to Take the Feedback Survey == Link:  https://support.cvent.com/s/communityarticle/Inviting-People-to-Take-the-Feedback-Survey

    How do I mark a session participant? == Link: https://support.cvent.com/s/communityarticle/How-do-I-mark-a-session-participant

    I hope this helps. Please let me know if you have any further questions.


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    Raashi Semwal Khati
    Senior Quality Analyst
    Cvent
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  • 4.  RE: Session feedback data tag

    Posted 12-19-2022 15:12

    Thank you!