Hi Stacie,
It sounds like there may be an issue with the configuration for your speaker registration. Here are a few steps to ensure everything is set up correctly:
Speaker Settings
- Verify that all speakers have been added to the Speaker List.
- Ensure each speaker is assigned the correct Registration Type or Pathway.
- Double-check that the status for each speaker is set to "Active."
Pathway and Registration Settings
- Go to Event Configuration → Registration Settings → Pathways and confirm:
- The Speaker Pathway is active and linked to an appropriate registration type.
- At least one registration type is enabled for the speaker pathway.
Registration Links
- Make sure you're sending out the correct registration link. If it's a custom link, ensure it's correctly formatted and aligned with the speaker pathway.
Event Status
- Confirm that the event is active and not in "Test Mode." Registration won't work unless the event is live.
If everything looks correct but the issue persists, testing the link in a private/incognito browser window might help rule out any cache-related problems.
Let me know if these steps resolve the issue or if further troubleshooting is needed!
Best regards,
Amarnath
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Amarnath Annamalai [Designation]
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