Open Forum

 View Only

  • 1.  Text Alerts to Host When Their Guest Checks In

    Posted 02-17-2023 13:28

    Does Cvent/OnArrival have a feature that would alert the host (not planner) that their guest has checked in? For large events, the individual that invited the guest there might not be able to locate them onsite. It would be helpful to alert them that their guest has arrived. 


    #OnArrival
    #OnsiteSolutions

    ------------------------------
    Alexsandra Connell
    AVP, Sales Enablement
    PNC Bank, N.A.United States
    ------------------------------


  • 2.  RE: Text Alerts to Host When Their Guest Checks In

    Posted 02-20-2023 12:32

    Hi Alexsandra,

     

    Thanks for your question! Unfortunately, our platform doesn't currently have this feature available. I've gone ahead and submitted this to our product team for future enhancement. I encourage you to do the same on the ideas section of the Community.



    ------------------------------
    Sydney Langer
    CSA
    Cvent
    ------------------------------

    Original Message


  • 3.  RE: Text Alerts to Host When Their Guest Checks In

    Posted 02-20-2023 18:43

    A very manual workaround can be set up leveraging a Custom Contact Field or Internal Information. On the guest record, enter value the Internal Info Field. Then create a Planner Alert specific to that guest only, Use Advanced Filters in the Planner Alert to filter the chosen Internal Info Field/Custom Contact Field for that guest's value. Repeat for each guest that you want an alert to be sent for.



    ------------------------------
    Hallie Loeb, HMCC
    Event Operations Specialist
    CDW United States
    ------------------------------

    Original Message


Related Content