Open Forum

Does Cvent/OnArrival have a feature that would alert the host (not planner) that their guest has checked in? For large events, the individual that invited the guest there might not be able to locate them onsite. It would be helpful to alert them that their guest has arrived. 

#OnArrival
#OnsiteSolutions

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Alexsandra Connell
AVP, Sales Enablement
PNC Bank, N.A.United States
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Hi Alexsandra,

 

Thanks for your question! Unfortunately, our platform doesn't currently have this feature available. I've gone ahead and submitted this to our product team for future enhancement. I encourage you to do the same on the ideas section of the Community.

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Sydney Langer
CSA
Cvent
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A very manual workaround can be set up leveraging a Custom Contact Field or Internal Information. On the guest record, enter value the Internal Info Field. Then create a Planner Alert specific to that guest only, Use Advanced Filters in the Planner Alert to filter the chosen Internal Info Field/Custom Contact Field for that guest's value. Repeat for each guest that you want an alert to be sent for.

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Hallie Loeb, HMCC
Event Operations Specialist
CDW United States
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