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  • 1.  Translation for Push Notifications

    Posted 04-10-2024 20:07

    Hi there, I am unable to find the translation option in Language Management to add translations for the push notifications. We have an event in Europe next week, and we need the app and notifications in dual languages. I've added my push notifications, but can't seem to find where I can add translations. Can anyone advise if this is a functionality? I'm assuming yes, given the other translation options available. Thanks.


    Angelina Si Ning Bong
    Project Coordinator

  • 2.  RE: Translation for Push Notifications
    Best Answer

    Posted 04-16-2024 09:03

    Hi Angelina,

    Currently, the translation only works on the default terminology in the app/website and any custom text that planners are inputting will be in the language they enter it in, which would be the case for push notifications. What we have seen some other users do is to create duplicate notifications, one in each language and then create an audience segment for each language (ex: german and english) and then send out the appropriate push notifications via audience segment. 

    Julia Plymack
    Senior Client Success Manager