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  • 1.  Validating mobile numbers

    Posted 03-17-2025 16:31

    When asking your registrants to provide their cell numbers in registration, I know you can at least require the input to be formatted like a phone number -- but has anyone found a way to validate the input to ensure it's their actual cell number and not 555-123-4567 or a landline? Is there a service that can send a validation message to numbers that are submitted? We're really struggling with that part of things. TIA for any ideas!


    #Registration

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    Amy E. Forgette, CMP, DES
    Event Strategy & Technology Director
    Vizient Inc
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  • 2.  RE: Validating mobile numbers

    Posted 03-18-2025 01:02

    Hi Amy,

    Cvent does not have a built-in feature to validate whether a number is a true mobile number or to send an automatic validation message. However, you can integrate third-party services like Twilio or Truecaller to verify phone numbers by sending an OTP (One-Time Password) or checking if the number belongs to a mobile carrier. If you're looking for a manual approach, you can export the registration data and use a phone validation service to filter out landlines and invalid numbers.
     
    Let me know if this helps or if you have any other questions!
     
    Please contact me if you need any assistance on anything with your event in Cvent.


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    Amarnath Annamalai
    Freelance Cvent Specialist
    www.cvntexpert.com
    info@cvntexpert.com
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