Hi Mike,
Hope you are well!
I got this checked and for PayGo Account, you are charged $3.95 per registration charge, 2.95% credit card processing fee and 1.95% revenue share fee.
Now if you are collecting payments through an offline mode and not taking credit card payments, the 2.95% credit card processing fee will not apply, however, your account will still be charged for the registration and revenue share fee.
If you require additional assistance, we kindly recommend creating a case in the Cvent Community platform. Your case will be promptly routed to the PayGo Team for further support, as they are not directly available on the support line.
I hope this helps. Please let us know if you have any further questions.
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Raashi Semwal Khati
Senior Quality Analyst
Cvent
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Original Message:
Sent: 02-06-2024 12:21
From: Mike Fuhrmann
Subject: We have a pay by invoice event are fees charged
Hi there we have an event where we set up an invoice and people pay by invoice. We are on PayAsYouGo so right now we pay 3.95/reg and 0.95% on credit card transactions. When you have people paying by invoice and sending a cheque, does the 0.95% fee still apply on the price of the registration.
Eg. $100 ticket - paid by credit card would mean $3.95 + 0.95 % = total of $104.95 (our cost is to Cvent $4.90)
If the $100 ticket is paid by invoice would that mean we are only paying the $3.95 fee and not the 0.95% processing fee?
We are a charity and just want to know how this works.
#Registration
#ManagingEvents
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Mike Fuhrmann
Senior Digital Producer at United Way of Greater Toronto
United Way of Greater TorontoCanada
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