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  • 1.  Website headers - surely it should be easier?

    Posted 04-20-2023 16:17

    Is it just me or is the formatting of website headers unnecessarily complicated? In order for the header to be responsive I need to layer in my background image and then logo image and event title image separately. My image is always cut off, logos and event title are in the wrong place and I end up spending hours adding spacers to try and get it right or hours on chat with support. If I add the header in as one image I get the same issue with the image being cut off and spacers needed but then the header also doesn't resize if being viewed on a mobile phone and parts of the image can't be seen. I follow the sizing guidelines for the images. Surely there has to be a simpler way of adding in a website header without taking hours. 


    #Registration
    #Creating/ManagingEvents

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    Rebecca Bryden

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  • 2.  RE: Website headers - surely it should be easier?

    Posted 04-20-2023 21:39

    In the past I added my header image directly to the page. Of course you would need to add it to each page.
    Doesn't solve the original issue, but it's how I worked around it.



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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
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    Original Message


  • 3.  RE: Website headers - surely it should be easier?
    Best Answer

    Posted 04-24-2023 16:20
    Edited by Kameron Kidd 07-31-2023 15:51

    Hi Rebecca,

    Hope you are well!

    If you are using a bigger size image, then it could create problems with the size. Also, the section background image is not screen responsive. 

    The ideal header image size should be     1920 pixels wide and the height could be according to your requirement.

    To make the header image screen responsive, we usually suggest using the image widget in the header instead and add the header image within this widget. Another alternative is that you can create the header image with the logo and event name outside of Cvent (within the header image size specified) and then add it within the image widget in the header. This way, the header will be screen responsive. 

    However, when using image widget to display the header, you need to select if the image should display as 'Scale-to-Fit' or 'Fixed Background' and check which option fits the best for your header image.

    You can refer to the following articles for your reference :

    Working with Responsive Pages == Link : https://support.cvent.com/s/communityarticle/Working-with-Responsive-Pages

    Graphics Cheat Sheet for Flex Events == Link : https://support.cvent.com/s/communityarticle/Graphics-Cheat-Sheet-for-Flex-Events?is_article=true&lang=en_US&searchFor=Graphics%20Cheat%20Sheet&page=1

    Flex Image Options == Link : https://support.cvent.com/s/communityarticle/Flex-Image-Options


    Having said that,     I understand your perspective and apologize for any inconvenience. But, it sounds like a great feedback. I suggest you to post this on the 'Ideas' tab of Cvent community. 

     
    We encourage you to always submit your ideas or any challenges you face while working with the product. As it also help our Product Development team to review the possibilities and if it works we may try to incorporate such changes in our future releases. 

    I hope this helps.



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    Raashi Semwal Khati
    Senior Quality Analyst
    Cvent
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    Original Message


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