Passkey Learning Center

Cvent Passkey
Learning Center

Automate and streamline your room block management process.

Event planners: make it easier for you & your team to manage in-person events. Automate room block management and booking processes to save time and get insight into data without the manual work of updating spreadsheets. 

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Getting started

Welcome to Cvent Passkey! We’re excited to get started and help launch your event.

Recommended training

After you complete the first Learning Path, you’ll be ready to make your Passkey event live. After completing the second part of the Self-Service Learning Path, you’ll be able to configure your groups to expand the capabilities of both yourself and your attendees.

Popular topics

Join the conversation

This is where event organizers and suppliers come together to engage in conversations around best practices when finding and managing event space.

Passkey discussions

  • Discussion

    Hi Kyana, I see your user has permissions to view credit cards. Please note, credit card numbers can only be viewed in RezHUB - here's more information on where that information lives - https://support.cvent.com/s/communityarticle/Accessing-Credit-Card-Information-in-Passkey?is_article=true&lang=en_US&searchFor=view%20credit%20card. ...

  • Discussion

    Hi, I work for a hotel and need to how to get full access to see full credit card numbers for the people booking with us. I have looked everywhere, and I have not found a solution. Please let me know. ...

  • Discussion

    Hi Erin, Can a Registration event be mapped to more than one Passkey event? The integration between a Registration event and Passkey only allows a single Passkey event to be mapped to a Registration ...

  • Discussion

    My event has 2 registration types. One registration type is covered under our Master account for hotel reservations, the other is self pay. The venue has offered to make a second passkey link, one link ...

  • RE: Cutoff Date

    Discussion

    Hi Graham, per our conversation, by default, cutoff date does not take any action in Passkey. The close date controls this. Here's a helpful article reviewing the different dates in Passkey - https://support.cvent.com/s/communityarticle/Key-Dates-and-Times-in-Passkey-Events?is_article=true&lang=en_US&searchFor=key%20dates%20and%20times%20passkey ...

 Stay connected

Check out the forum to learn from other Cvent users and share your own experiences with #Passkey.

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Product news

Subscribe to product updates to stay up to date on product enhancements and new features available.

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Submit a product idea

Submit and vote on fresh product ideas and enhancements to help drive the future of Cvent and power your virtual, hybrid, and in-person event programs. We look forward to hearing your feedback!

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