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After my Summary page, I have an Agenda page followed by Registration Type. Once you select your Registration Type, the system takes you back to the Agenda page. Any ideas what I've done to create this loop? It happens on all of my Registration Types.

#EventApp
#EventApp-Building/managing

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Michelle Volonte
Event Coordinator
Merz AestheticsUnited States
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Hi Michelle,

My guess would be that it is taking users to the "beginning" of their Type's registration path (in other words, if Agenda is step one for the default path and Type is step two, setting them to a different type takes them onto that path, where Agenda is again step one). What happens when you remove visibility for the Agenda page from all but the Default attendee type?

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Katie McIntyre
Opus Solutions, LLC d/b/a Opus AgencyUnited States
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I believe registration type needs to be first

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Steven Schlossman
Jack of all trades. Master of none.
BMW Car Club of America
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Hi Michelle,

Hope you are well!

If you have created different paths for different registration types, and in each path, you have added the Agenda page as the first page of registration and the registration type selection is in the second page, then, when an invitee registers, they select the admission item first and then on second page, they'll select the registration type. This will redirect them to the respective path which again has the agenda page as first page of registration.

If the admission items are same for all the types, then you can keep only one agenda page which will be under the default path and remove all the other agenda pages from other paths as first page of registration

However, if the admission items are different for each registration type, then it is suggested to keep the registration type selection as the first page and move the agenda page as second page of registration.

You can also refer to the article :

Using the Site Designer == Link : https://support.cvent.com/s/communityarticle/Using-the-Site-Designer

I hope this helps. Please let me know if you have any further questions.

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Raashi Semwal Khati
Senior Quality Analyst
Cvent
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